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Reviews
07/16/2016
My wife and I went in to buy a rat for our Ball python and treats for our dog We were asked by a young lady who was working there what we needed. I told her we needed a large rat. She returned to tell us they did not have a large rat all they had were medium rats. I told her we would take a medium rat. A few minutes later the girl comes up to us and says we have large rats I questioned her and opened up the container and.told her this did not look like a large rat. I told her we would take the rat anyway. When we got up to the counter to pay for our purchase I told the gentleman that was checking us out that the rat we were buying did not look like a large rat. He opened the container and said he did not think it looked like a large rat either. I said so are you gonna charge me for a large rat or a medium rat. He said he has to charge me for a large rat. So since you guys now sell medium rats as large rats we will be spending our $40.00 to $50.00 a month at another pet store.
02/14/2013
DO NOT GO HERE the manager is extremely arrogant and unpolite. i came there for a gar and she basically yelled at me saying that they havent had gars in 4 years which was a lie and she also told me that i needed a bigger tank. i did not even tell her the size of my tank. there was 2 incidents also,i asked for a steel stand and she still yelling says nobody makes those anymore. She argued with me for 15 minutes before i abruptly left the store. I further went down to Nolans and found the stand for 300 bucks less! WARNING DO NOT GO HERE EVERYTHING IS EXTREMELY OVERPRICED AND THEY GIVE HORRIBLE CUSTOMER SERVICE. P.S shes doing all of this while trying to flirt with the other employee in the front.DONT waste your time in this hole!!!!
Details
Phone: (863) 859-0620
Address: 3523 US Highway 98 N, Lakeland, FL 33809
Website: http://petsupermarket.com
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