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Fax: (248) 393-2913
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- Residential / Commercial Roofing, Project Financing, 24 Emergency Service
- Payment method
- financing available
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- Lake Orion
- AKA
Lake Orion Roofing, Inc.
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Reviews
After researching Lake Orion Roofing online and discussing their estimate, confirmed a very professional contractor with a genuine concern for customers.
I have read reviews from few unhappy customers slamming them on multiple sites.
If these few could get past their pride, call to fix issues, could then move on in life.
I am a professor who teaches Psychology. People in general begin with knee-jerk reactions with little thought process. One could categorize this as misery loves company paradigm.
I heavily research contractors, without hesitation would highly recommend Lake Orion Roofing due to their honesty, integrity, and their staying power of 30+ years in business. This alone speaks for itself.
For those who take reviews at face value, realize in any service business one can never please all. Compare their thousands of customers vs few disgruntled customers, ratios & simple math wins.
Hire Lake Orion Roofing if you truly want a quality built roof system.
Excellent customer service, everyone in the office is pleasant! Mark at Lake Orion roofing came out to look at our roof after a racoon damaged it. He helped with the insurance claim process, and made the process extremely easy. I would recommend Lake Orion Roofing to all my friends and family!
08/19/2014
Provided by DexKnowsBy far the worst contractor experience in my lifetime. I suggest one look elsewhere for their roofing needs. It was a most unfortunate decision to have hired them to do my roof.
I had a roof installed by Lake Orion Roofing during October,2012. Getting a new roof installed is never really a pleasant thing, but Lake Orion did a great job. First, they were on time whether it was for an appraisal or installation. Secondly, they were knowledgeable.They explained the entire process and the reasoning behind the actions needed to complete the job. They treated all questions with respect. Thirdly, the personnel involved were all professional . All worked hard to get the job done on time.
Fourthly, they completed the job promptly and did a complete cleanup.We had a tear off as well as an installation. I would recommend them.
After having 3 other, roofing companies come out for estimates, none of which even got on our roof, we were referred to Lake Orion Roofing by my husband's boss. From Tracy in the office, Mark our salesman, Dale our project manager & Matt our crew foreman I could not be more pleased! We were finished with our roof in 2 days, cleanup was great & the new roof is fabulous. The professionalism of the entire Lake Orion Roofing staff is above & beyond fantastic. They treated us with respect and we're always available to us to answer our 100's of questions. I have recommended them to our HOA and friends. It's the first time in a long time that dealing with a contractor has been easy! Thank you to the entire staff and we will be recommending you to everyone! Mr. & Mrs. Frank
Customer Satisfaction Above All Else? Sadly, not my experience with this roofing company. I'd advise all to continue your search for a roofer. Beware.. the sales department professional "arts and charts" presentation. It looked good, sounded great, appeared thorough and was theultimate reason we went with this company. However, the professional sales job did not equate to or result in a dependable work crew, good workmanship and just getting what I'd PAID FOR... a decent roof. In addition, this company is very skilled at dodging unhappy customers.. makes you wonder how many times before this has happened. Overall, a very bad experience that was costly on many levels..
Details
Phone: (248) 393-0055
Address: 881 Brown Rd, Lake Orion, MI 48359
Website: http://www.lakeorionroofing.com
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