Dawg House

I did not have any issues with The Dawg House the 1st time my dog spent a few days there. However, I left him there for doggie day care for 4 hours yesterday and when we got home our dog was having pain in his ear and started yelping/crying. I took him to his vet this morning and was told my dog had been bitten by another animal and now has a severe infection. He has small pieces of skin tissue hanging out of his left ear, it is swollen and inflammed, his left cheek on the inside is red and swollen, he keeps hanging his head down and yelping/crying a lot. The vet could not look inside his ear b/c it was too inflammed and painful to be touched. A shot was given along with some antibiotics and pain pills and I am to bring him back to be seen in a few days so the Dr can try to see inside his ear for any further damage. I immediately called the owner of The Dawg House and even though she was apologetic she states they will not cover the full vet bill even though our dog was injured during their care and he wouldn't be going through this if it weren't for the dog at their facility (and their negligence) that bit my dog. We only asked what was fair yet they still say no. "Playful" bites do not leave hanging tissue, sever pain and inflammation. My dog is the sweetest and most lovable rescue dogs and everyone who meets him loves him. He is an absolute lovable mush and gets along well with everyone and other animals. If The Dawg House does not hold up to their responsibility they will leave us to no choice but to take them to court. If they do what is right then I will be appreciative and edit this review. Until then, I would NOT advise leaving your dog with them.