Lafayette Dermatology

I have had 2 separate issues with billing. On one visit my account was mixed up with the patient who was ahead of me, causing an insurance mixup. The second issue I was billed differently for for an office visit than I had been all the previous times I had gone (for the exact same type of appointment-nothing different in the office visit) causing me out of pocket expense I never had previously because something was coded differently, and they refused to refile the way it had been done previously. Also, they did not inform me I would be charged a different amount for the last visit. They just asked for my copay as though it were a regular visit. IMO very unprofessional to be so misleading.

The physicians and staff were wonderful. Very friendly and knowledgeable professionals.

Do not use these doctors. I was billed for a service I did not receive nor did I even have an appt with the doctor that day. The bill was $359 and neither I nor Cigna can get a phone call back to dispute this claim. I'd steer clear! This screams fraud!!

The physicians and staff were very friendly and very knowledgeable about my problem. The office was also very clean and nice.