Buffalo Wild Wings

Food is always good.
Staff could be better.

I have never eaten here until I attended a party for my nephew. We totaled about 20 people in 'the patio'. Well first my daughter and I ordered cheese sticks and specified that we wanted 2 containers of sauce. We received the order with only one & after I asked again I still didn't get it. Then we ordered wings and were told it was .50 extra for ranch dressing which we didn't receive with the order nor did we get napkins. Who can eat wings with no napkins. Napkins & utensils should be present on the table before the food gets there. Next we ordered burgers. I asked for extra lettuce and they came on my daughter's burger instead. They let one unorganized, unfriendly, inattentive waitress try to handle all of our orders. She couldn't even get the first one correct and after complaining to the manager still nothing different was done. Needless to say my ticket was wrong and it took forever to fix. The whole time we were there nothing was removed from the table. This is really horrible service from beginning to end. Then on the receipt there was a tip line. Are you kidding me? Maybe if she had been more friendly and at least showed that she was trying hard to satisfy us I could've overlooked some things & given her a tip. So it should be no surprise to her that I scratched out the whole space above that line. I think the best thing to do at this establishment is watch free pay per view on a full stomach from food previously eaten at home. That is if you go with someone who doesn't want to talk. It's so loud in there you can't really have a normal conversation. And too bad I couldn't give this a period size review. I surely don't think it's even worth a whole star.

Placed an order over the phone and when I went to pick up they had no record of it. The building layout is terrible with staff walking through the line of people because the front desk area is in the middle of the restaurant. I re ordered and when I got my food they had forgotten the ranch I ordered and the wings were over cooked and literally drenched in sauce. 12 hours later I have a stomach virus. I will drive across town to the ambassador location before going back to this horrendous excuse for a restaurant.