Willy's Butcher Shop

I called Friday , 5/1 and asked if they made or could make Krystal size hamburger patties. The guy asked Willy and told me yes, I could pick them up on 5/2. We wanted 5lbs of them to start with. When we arrived to pick them up today the guy brought out uncut rolls of meat. When my wife questioned that she was told if she wanted a Krystal size hamburger we should just go to Krystal. Their service sucks and if they are giving away hamburger on 3/5, I would question the quality of the meat. This was BullShi*. I will drive to another county over Willy's. After waiting in line for over 30 minutes this is the service we got. I called in advance to see if they could do it. Again, BS.