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Washington Pike Vet Hospital

Washington Pike Vet Hosp

Washingt Pike Vet Hosp

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Cathy C.
Edited: 07/14/2020
Overall

I'd like to address the previous review from Ms. S (Ms. Crosvy). As the owner and Veterinarian at Washington Pike Veterinary Hospital, I make it a point to thoroughly educate all clients as to the recommendations for pets' diet, flea, tick and heartworm protection. I don't push the most expensive products. I do talk to owners about what is available and what can best meet your pet's stage of life. We follow the AVMA's protocols for vaccinations. Unfortunately, in our location, there is a lot of mis-information running around that I try to correct. If that's "pushing" a client to spend money, I don't view it that way. Pet ownership is not an entitlement. Pets have just a few basic needs that I make certain all owners are aware of, including, for dogs - Flea, tick and heartworm protection. Fleas and ticks carry diseases that I am seeing an increasing in prevalence around the clinic. Heartworm disease can be fatal however, there is monthly prevention to make certain that all pets don't get this disease.

All clients have the right to refuse a recommendation. As a matter of fact, I typically tell folks that my job is to make the recommendations, they can choose to ignore anything I say. It won't hurt my feelings.

For new puppy owners, I do talk to them about about a common and deadly puppy disease called Parvo. Lots of new information has come out on this disease and I'd like my puppy owners to be made aware. This disease can live in an environment for many years. It is very important for puppies to be kept out of Parvo contaminated places. I don't think that's a scare tactic. I think that's a fact. Information helps keep puppies safe.

I find it interesting Ms. Danielle - that this exact same review was placed on the Google Review listing for the clinic but with a different name (Tiara Danielle). Neither one was seen at our clinic on Sept 30. We did have a new client visit who was so clearly under the influence that we notified the police. Hope that wasn't you.

I don't expect that everyone will like me, however, I would appreciate the chance to explain our clinic's policies and approaches to medicine. You hiding your true name, prevents a chance for us to sincerely apologize for your unpleasant experience.

We do have office pets at our clinic. Both are rescued animals. We always ask clients if they mind these office pets company. Since Veterinary Medicine has such a high level of Compassion Fatigue, these pets help the staff and the clients during very difficult times.

RB
Rose B.

07/09/2016

Overall
Expertise
Professionalism

Special Thanks to Dr Bridges and all the staff. After calling my veterinarian and 2 other friend recommends Washington Pike. My dog was sick, Called my veterinarian at 11:30 they close at 1:00 today they said they're booked up I explained what was wrong she informed me they couldn't see him.11:45 called Washington pike veterinarian explain what was wrong they agreed to see him although they closed at 12:00. Everyone was very nice and excellent with my dog, very caring. THANK YOU AGAIN

MS
Ms S.

10/01/2014

Overall

the vet i saw was the biggest money hungry vet i have ever seen. She tried to make me pay for things that were not necessary . contradicted herself with statements she made. out right lied about "facts" pertaining to dog diseases. I have a regular vet thank god!! i only went to her to help my dog when my regular vet couldnt see me. NEVER again. i do not recommend unless you want to be over charged by having them rack up charge after charge of useless items. and let cats run around the office and in exam rooms even if the owners are allergic (they never ask) . they even attempted to use fear mongering to scare me into paying for things. never ever use them . I wont be going back !!

PR
Paige cybil R.

08/30/2014

Overall
absolutely amazing

The most amazing, loving and, caring, and loving woman, anyone could ever ask for. Her staff is amazing and she new.We.. loved our animals and still helped in an.unsuspecting time of need.

BS
Britt S.

08/25/2014

Overall
Wonderful

Dr.Cathy Bridges is a wonderful veterinarian, and the whole office is fill of sweet, no-nonsense people. You never get the feeling that your being gouged, this office is very open and doesn't try to hide anything. Dr.Bridges is gentle but firm with the animals and very patient in general. She is obviously current in her research, and extremely knowledgeable and very personable.

Details

Phone: (865) 523-6886

Address: 3400 Mill Rd, Knoxville, TN 37924

Website: https://www.centralvethospital.com

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