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(865) 522-9536CallVisit WebsiteVisit WebsiteMap & DirectionsDirections5416 Asheville HwyKnoxville, TN 37914Write a ReviewWrite Review

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colorblind12

10/27/2012

Overall
VERY BAD CUSTOMER SERVICE!! Food was decent!

On this particular visit me and 4 of my family members, decided to meet up late one night at the Waffle house on Asheville Hwy, in Knoxville TN. The people inside were all nice and very attentive to our needs and getting our food ready. There was an officer and a "Black Female" server with glasses, who didn't not take our order or having anything to do with our meal. Well for some reason she was very rude. She took it upon herself to say since we ordered our food to go that they could make us leave! Which very well May have been true. But we did nothing to provoke anyone in the waffle house. It was basically empty as far as customers. We are "black" people as well and have never been treated in such away at any restaurant we meet to have a meal and enjoy ourselves. This is the worst place for customer service and we won't ever return. I hope someone teaches the employees at this location a lesson about "Customer Service" and that stereotyping is a quick way to loose business. As respectable woman with a College Degree and very hard working, I don't deserve to be treated poorly at a restaurant, where I spent my hard earned money.

Details

Phone: (865) 522-9536

Address: 5416 Asheville Hwy, Knoxville, TN 37914

Website: http://www.wafflehouse.com

More Info

General Info
The first Waffle House restaurant was opened on Labor Day in 1955 in Avondale Estates, Ga. Since then, it has grown into a chain of more than 1,500 company and franchise-owned casual restaurants in over 25 U.S. states. It serves a variety of waffles, steaks, omelets, hamburgers, country ham, pork chops and grits. The restaurant serves specialty dishes, such as Bert's chili, Walt s soup, Alice s iced tea and Lib's patty melt. It offers hash browns in eight different ways. Waffle House serves more than 3 million pounds of grits each year and over 10,000 T-bone steaks each day. Apart from serving food, the restaurant supports various health and human service organizations, youth and education programs, and disadvantage and other civic causes. It conducts in-house events and programs, such as The Great Miller Lite Chili Cook-off and the Waffle House World Waffle Eating Championship.
Payment method
master card, visa, debit, amex, cash, company card, diners club, discover
Categories
Other Information

Cuisines: American

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