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Business LocationKnoxville, TN 37923
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More Info

Here to serve you 24 hours a day with no overtime rates and quick, professional service.

General Info
Thank you for choosing All Hours and for your continued loyalty Knoxville! We are the experts in residential heat and air conditioning repair. Friendly and professional service at discounted rates is what we do. We offer repair, maintenance, and new installation. At All Hours we take pride in setting the industry standards for professionalism and integrity, and offer 24/7 service at no additional cost to you. We also have a new extended service area including all areas within 1 hour of central Knoxville.
Services/Products
A full year warranty is standard on repairs. We operate 24 hours a day with no overtime charges. Insured for your protection.
Brands
We service all major brands.
Payment method
amex, check, discover, mastercard, visa
Location
We service Knoxville and Surrounding areas.
Amenities
Locally Owned & Operated,Insured
Categories

Reviews

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DM
Derek M.

05/30/2016

Overall
Expertise
Professionalism
Promptness

Ryan at all hours hearing and air really saved me from a potentially big situation. I had never used Ryan before, but he came highly recommended from not just one neighbor, but several neighbors. A few weeks back, our AC unit wasn’t working, and we were OUT OF TOWN. My father in law was at my house and it was in the mid-80s inside the house – clearly there was an issue. I gave Ryan a call and he was able to fix my unit and I was 900 miles away! He had it fixed and invoiced in the same day. I was extremely happy with his service and I will never have a reason to use anyone else. He has won my trust and business, and will come highly recommended by me as a result. Give Ryan a call if you need assistance. His professionalism and level of work is hard to find these days.

AC
Aaron C.

05/29/2016

Overall

Our AC started freezing up over Memorial Day Weekend 2016. After doing everything I felt comfortable trying (checking air filter, cleaning evaporator coil), I called several companies. Ryan at All Hours was the only one that would come out on Sunday without charging am extra high service fee. He was here within an hour after the call, had everything running even better than before in 45 minutes and his rate was extremely reasonable. Definitely give him a call if you need HVAC work done.

PD
Paul D.

03/11/2016

Overall

My wife and I met Ryan in February of 2015 when our heat failed. Ryan was at the house within a couple of hours and provided the necessary repairs at a fair price. We used Ryan again in the early summer to tune up the A/C for the summer.

As our confidence grew with him we discussed an issue with the HVAC we have had since purchasing new; the Builder had grossly undersized the unit. So, we selected Ryan to upgrade our unit and get us to where we could actually heat/cool the house. The installation went extremely well and with high quality. I am glad to report it is like living in a new home; the heat works better than we expected. Five years in the house and Wow, actual heat. Now that we have gotten over the first hurdle we are anticipating turning on the A/C and seeing the house cool below a never before 74 degrees....... We have confidence in Ryan's recommendations and proper sizing of the system.



We appreciate your professionalism and dedication to service.

Rachel and Paul

CR
Carol R.

05/07/2015

Overall

I called several companies and heard quotes of high service call charges until I talked to Ryan. He listened to my dilemma and offered a very reasonable solution - responded immediately and fixed the HVAC for a super fair charge. I will always call All Hours for any HVAC concern

TV
Tim V.

02/21/2015

Overall

Ryan is absolutely a true professional. If you are looking for someone for HVAC issues, look no farther. I called on Saturday morning and he was able to get here by around 9:00 am.



Highly recommend!

CE
Christina E.

06/05/2014

Overall

As long as we live in the Knoxville and surrounding area, we will ALWAYS use this company! The owner and installer were professional, down to earth, efficient with time, and were extremely neat with clean up. They were empathetic and understanding when our HVAC system went out right after the home inspection for our upcoming house closing. Although it was their busiest season, they rearranged their schedule and came out install the new unit. We had not expected or budgeted this large expense, but their service and kindness made it a bit easier to write the check.



Christina & Tig Eder

patti.pesce

10/05/2013

Overall

Ryan Gordon of All Hours Heat and Air is the BEST! Professional, trustworthy, superior service and fair pricing. He just installed a York Gas/Electric unit and the quality of his work is fantastic. Highly recommend him.

carolandrews

02/25/2013

Overall

Very Professional called at 8am arrived in four hours Excellent Work Will Call Him Again When Needed He Completed The Work And Ask If Anything Else Was Needed Done Its Refreshing To See A Honest Person Thanks Ryan Gordon For Coming To Our Rescue

jekingsr

02/22/2013

Overall
No heat on Weekend -- No Problem

Excellent service, quick and very responsive on a weekend and rapid repair with very reasonable costs -- not even a weekend premium service charge which I expected. Ryan was honest about needed repairs and advice that system would need major repairs in the future, but understood my budget and got the heat pumping again for a lesser repair. Thanks Ryan - would recommend you every time!

countryhamm

02/18/2013

Overall

My experience with All Hours Heat And Air was excellent. I received very prompt service and the problem was resolved on the first visit. My technician, Ryan, was extremely professional and the repair was thorough. Not only did Ryan repair the problem I called him out for, but he discovered another issue which was a potential fire hazard. Ryan offered to return in the afternoon to make the critical repair. When I returned home from work that day, the repair was completed exactly as he described. Also, the work site was clean with no signs of debris from the minor construction project.



Pricing: Up front and fair. When additional parts and labor were required after the initial estimate, I received a phone call to get authorization so there were no surprises.



I will use All Hours Heat And Air in the future and recommend you do too!

drgrh

08/29/2012

Overall
Ryan is the quintessential pro...

Ryan is the quintessential professional!!! We were without AC all day and didn't know who to call, since we've experienced three other AC "pros" in the past four years. On a referral by our neighbor, we called Ryan. He was just finishing up with a client, and upon checking his schedule, left IMMEDIATELY to come to our house.



Upon arrival, he courteously introduced himself, asked for some info about our problem, told us what he was going to do, assessed the situation, and always checked with us for approval every step of the way. Upon completion of the job, the charge was exactly the amount he said it would be before we gave him the authorization to begin. NO UNPLEASANT SURPRISES!!! Ryan is respectful, honest, and was a pleasure to do business with. I would recommend his skills and abilities to anyone requiring his services. A REAL PLEASURE!!!

CW
Cheryl W.

07/07/2012

Overall
I just wanted to say if you ne...

I just wanted to say if you need someone to get that cold air running again, call Ryan. I discovered the AC wasn't working properly at 4 PM on Friday. I read some reviews including the comments about this company not charging EXTRA for after hours and weekends so I put in a call. I was leaving a message explaining the AC issues and to my surprise, Ryan was already calling me. He was able to come out within 2 hours of my initial call and was able to fix one of the 2 problems that the AC had. He had to get the other faulty part and returned the next morning and had us up and running by noon as the temperature started climbing to 100. We only had to spend 1 night slightly uncomfortable. The pricing was fair, Ryan is a great honest, hard-working young man and we are very pleased with the outcome. It is so hard to find someone who will work very hard to get a household back into their "comfort zone" so quickly. Thanks Ryan....we WILL be passing out your business cards!! 5 Stars to you!!!

liptie

06/20/2012

Overall
My AC went out in the middle o...

My AC went out in the middle of the night. As soon as I got to work I called Ryan based on the good reviews and I have to agree with all. When I called him he was working with another customer but agreed to service my AC immediately after. He was at my house by 10:30 am. He determined the motor needed replacing and needed to pick up the part. He was ok with me returning to work while he finished with the repairs and came by the office when he was done to go over the work completed and costs....which were very reasonable. I will be working with him again in the near future to have my 25 yr old unit replaced when the weather gets cooler.

brandrich

05/24/2012

Overall
Super professional

On- time, very quick to find the problem and seemed very knowledgeable. Uses the latest technology to run his billing and accepts credit cards!

khw651w

01/16/2012

Overall
After my roof was replaced las...

After my roof was replaced last fall the siding people turned off my unit to replace the siding but it was cool outside so my air conditioning wasn't needed. Three days later the air wouldn't come on so I called All Hours to see what the problem was. He came out quickly and realized that the unit was just turned off outside. Very polite, very professional, only charged minimal cost to me and found a couple of other things that needed attention and fixed those as well. So happy to have my air back on and working well to this day! Thanks to Ryan

rick5590

10/06/2011

Overall
A guy came out and fixed my ac...

A guy came out and fixed my ac fairly quick and the price was fair, but something else really hit home with me......the technician found another problem that has been causing mold to grow inside my ac...turns out the installers messed up years and years ago and this guy found the cause very quickly....I can breathe easier now LITERALLY

Thank You

sduncan83

10/02/2011

Overall
Awesome service

Ryan called me back after leaving voicemail in 5minutes. He was at my house 20 minutes after that and fixed my problem. Very professional. Use this company

mmcaruba

07/27/2011

Overall
Ryan, the owner/technician, wa...

I live in the Dandridge, TN area and was looking for someone to do a routine maintenance check on my central air conditioning system. Ryan, the owner/technician, was fantastic on the phone and gave me a scheduled appointment within 2-3 days. On that day, he called to let me know he was on his way which was well and early within the 2 hour window he promised. Upon arrival, he was courtious and proffessional and got straight to work inspecting my central air system. Found a degrading capacitor which if not replaced would have eventually damaged the blower in the house. He then went outside and checked out the condensor and compressor unit, cleaning out the coils and topping off the refrigerant. When asked how much life he thought the system had left, he was honest and noted it probably had around 3-4 years of usable service. I thought this to be very helpful as for the budgeting purposes of a new unit down the road. All in all, his services were inexpensive and he was very personable. I would definitely recommend him to anyone looking for an HVAC technician.

oakridgepatti

06/27/2011

Overall
Very Pleased with Service and ...

Very Pleased with Service and Price!

System went down on a Saturday night, called Sunday morning and Ryan actually rearranged his schedule for the day to come see what my problem was. He gave me a good price, arrived on time the next day to make the repair, is so knowledgeable, yet able to explain it to me (a non-mechanical girl!), takes care not to make a mess, and in general just great to work with. Looked over my system to alert me to some potenital issues down the road and discussed maintenance with me.

I highly recommend All Hours for your HVAC needs.

Details

Phone: (865) 679-6625

Address: Knoxville, TN 37923