New Life Counseling

I believe the counselors are knowledgeable, caring and really want to help. It is just the GREEDY business end of it. When it comes down to it, like in so many other "businesses" - it is ALL ABOUT THE MONEY.

When I signed up, I wanted to make sure that I had no out-of-pocket costs. My insurance told me that I reached my deductible minimum for mental heath already and it looks like I don't have to pay. I can't afford it at this time, and if there are any co-pay costs, to please let me know, so that I have a chance to terminate treatment. I would not want to take advantage of something I can't and will not pay for. I stressed that at the intake, and what do you know..... at each session, there was never a mention about copay, like so many others had to pay .... not me though (I was led to believe that my insurance takes care of the financial responsibility..... and then WHAM!!!! .. a couple of months later, there comes a bill of $600 in the mail. I firmly believe, I should not have told them, that if I had to pay copay, I would have to terminate....because then they would have been out of thousands of dollars from my insurance and the $600 they are hounding me for. My rating therefore is not even 1 star, it is only 1/2 star (not an option though). I would recommend not to enroll in any programs at this facility and/or the others which they are affiliated with. My advise: GO TO AA MEETINGS. They help just as well, if not better, and only cost a dollar.