More Info
- General Info
- With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlett-Packard. It also offers home appliances, including washing machines, dryers, dishwashers, microwaves and refrigerators. Best Buy provides various shipping and delivery options. The company operates more than 700 stores and maintains a location in Kennesaw, Ga.
- Extra Phones
1-888-BEST BUY: (888) 237-8289
- Brands
- Boston Acoustics, Klipsch, apple, at&t, control4, ipad, iphone, refrigerators, samsung, sprint, verizon
- Payment method
- master card, visa, amex, discover, cash, check, company card, debit, diners club, paypal
- Location
- Barrett Place
- Other Link
- Categories
- Other Information
Price Range : Average
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Reviews
05/18/2015
By far the worst customer service at any Best Buy I have ever been too. The people are condescending and beyond rude. I went to go purchase a TV and mount, needless to say I walked out with nothing. Canceled my Best Buy credit card and won't be back!!
10/11/2014
My family and I just left this store without making our speaker and TV purchase. We sat in the Magnolia room looking at the things we wanted for 15 minutes. There were 5 employees standing at the room entrance just laughing and talking and not one of them came over to help. Needless to say I will make my purchase at the Perimeter location where they believe in customer service.
12/18/2010
Generally he customer service is ok when you go, but when calling to ask a question around the holidays, they forget to acknowledge there's a store phone. I understand that they get busy around the holidays, but feel it is still unacceptable to be so understaffed to where the phones are being ignored.
11/11/2007
I recently had to take my computer in for diagnostic tests at Best Buy. The "geek squad," which is what Best Buy calls their computer repair specialists, were friendly and knowledgeable. They spent time explaining what could be wrong with the computer and made suggestions for repairing it. It was a little costly just to have tests run ($60), which did bring my rating down. They also didn't give a definitive answer as to what was causing my computer problems, but they did offer their expert advice.
Details
Phone: (770) 424-7868
Address: 850 Cobb Place Blvd NW, Kennesaw, GA 30144
Website: http://www.bestbuy.com/
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