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AWFUL. UNPROFESSIONAL. Water was cascading thru the wall, and they gave us a window of 2-6. They were sent by our home warranty company. At 4, they called to say the traffic was too bad, and the guy didn't usually start jobs so late -- so why the 2-6 window? It was Friday, and he wanted to knock off work. They said they would send someone else, then never got back to us, didn't return voicemails, and told the warranty co. to give us someone else... which meant another 24 hour process. DO NOT USE.
They sent a plumber to give me a price to replace my water heater that was starting to leak but still worked fine, and the technician left my water heater turned off and and not working when he left. They don't answer after calls and it was 11:00pm when I realized I had no hot water. Had to wake up and take a cold shower because the technician didn't do his job!
Details
Phone: (504) 373-5733
Address: 2423 Bainbridge St Ste 101A, Kenner, LA 70062
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