More Info

Providing benefits of an established national entity while maintaining the personal touch of a family owned business.

General Info
Wornall Automotive is a family owned business and one of the few ASE Blue Seal and AAA Approved Auto Repair shops in the Kansas City area. We have been providing honest and professional automotive service and repair to the people of Kansas City and surrounding areas since 1978. Wornall Automotive employs technicians and service consultants with skills of the highest level and are qualified to tackle the most complex problems with today’s vehicles. Our technicians are all ASE (Automotive Service Excellence) certified and trained year round to keep up with the ever changing automobile industry. We are qualified to maintain and diagnose the latest and most sophisticated automotive technology. We are equipped to handle all major and minor repairs or maintenance on foreign and domestic vehicles. Wornall Automotive is a Napa Auto Care Center in Kansas City, Mo. and a member of the Napa Auto Care Elite group. This enables us to provide the benefits of an established national entity while maintaining the personal touch of a family owned business. We understand that your vehicle is a major investment and that is why we care for each vehicle as if it were our own. All service and repairs made at Wornall Automotive are backed by our 24,000 mile/24 month nationwide warranty.
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Payment method
all major credit cards, check, travelers checks, cash, visa, mastercard, amex, discover, diners club, company card, insurance, android pay, apple pay, samsung pay
Location
At the NW corner of Gregory Blvd and Wornall Rd.
Neighborhoods
Midtown, Armour Fields, Armour Hills
Amenities
Waiting Room, Beverages, Coffee, TV, WiFi, Customer Drop off and/or Pick Up
Accreditation

AAA Approved Auto Repair

ASE Blue Seal of Excellence

Automotive Service Association Member

Elite Napa Auto Care Center

Green Star Service Facility

ASE Certified Master Technicians

Categories

Reviews

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HH
Holly H.
Edited: 06/08/2018
Overall
Expertise
Professionalism
Promptness

Love Wornall Automotive!! They do a great job taking care of me. They are honest and I never feel taken advantage of.

TH
Tonya H.

03/12/2018

Overall
Expertise
Professionalism
Promptness

The staff is courteous and really friendly. They are easy to talk to and explain things in a way that I can understand. They have always done a fantastic job and I highly recommend them!!

MB
Mary B.

12/28/2017

Overall
Expertise
Professionalism
Promptness

I highly recommend Wornall Automotive. Everyone I spoke with was friendly and knowledgeable. As someone that knows little to nothing about cars I really appreciate that they can troubleshoot my problems and maintain my car, all while being affordable and flexible for appointments. I can confidently suggest them to all of my friends- go to them, you won't be disappointed.

MW
Michael W.

12/11/2014

Overall

Finding a trustworthy mechanic is a really tough proposition in today's world. Luckily there are business like Wornall Automotive to change the story. Ryan and Mark are professional, straightforward and welcoming as can be. The shop itself is clean and comfortable. Every time I go in someone greets me immediately, no long waits to see if someone is actually going to come to the front desk like in some places. I know that any time I need to bring my car in, they will not only take care of my car, but they will also take care of me as well. I've been impressed with this place for two years now since I found out about it. Do yourself a favor and stop your search for that trustworthy mechanic you can turn to...they're right here at Wornall Auto waiting for you!

AE
Alex E.

10/23/2014

Overall

This is the best auto repair shop I have been to anywhere. They did a same day brake, pad and rotor on my SUV for a shockingly reasonable price, then I showed them my receipt from the same at Firestone for my van just a couple months previous and the Firestone price was quadruple what they charged me! The service was fast and courteous and I will be taking our vehicles here for as long as we are in Kansas City. Keep up the great work guys!!

SS
Stephanie S.

10/13/2014

Overall
These guys are AWESOME

I appreciate Wornall Automotive for being loyal and dependable and checking my car thoroughly. They go above and beyond to accommodate me if I need a ride, or to make my wait very pleasant. They take care of my Honda Hybrid very well, and I so appreciate their hard work and hospitality! Ryan is the best!

mecheng_moe

08/23/2013

Overall

Dispicable. That's all I can say. I made a specific service request and they refused to perform the requested service. They identified a rediculous number of unneeded repairs and refused to release my car until I paid them for the rediculouse repair estimate that I declined. So I paid them for the rediculous estimate, and called a TOW TRUCK to get my car away from this establishment as quickly as possible. YES I PAID A TOW TRUCK AND THESE LOUSY *!%!@ To send my car to a reputable repair shop. I saved myself over $2000!! Wow...that's not a minor error. If you're not a mechanic, or a mechanial engineer like myself.... you might want to listen to this!!

claimed iconBusiness Response10/13/2014

Mr. Easons 97 Honda CRV was towed in because it was filled with diesel fuel and then driven till it died. As you can image this can really do some damage if the diesel fuel is not completely removed from the fuel lines and engine. We called his daughter, the only number we had, to discuss the process and price of removing the diesel. Mr. Eason then called back and was furious with us that we wanted to flush the diesel from the fuel tank and lines, replace the fuel filter and the spark plugs. He was also furious with the cost of doing this. He only wanted us to replace the fuel filter and was upset when we refused. It’s our reputation on the line when we do the job the right way or wrong way. He has the right to take his vehicle somewhere else. That’s why we called the contact number before we started the repair, so they would know the cost and procedures. We also inspect vehicles over during our evaluation and if we see another component about to break we make the customer aware of it and give them an estimate. It’s our responsibility to advise you of your vehicle issues. Most people are expecting us to do so. We apologize if we aren’t the cheapest shop around and we apologize if we want to make sure the job is done right therefore covering every angle, but we have to stand behind our work when it’s done.

This listing has been claimed by a business representative.
megan1982

01/18/2013

Overall

Wornall Automotive is probably the best shop I've ever received service from. The staff is wonderful - friendly, honest, and more than helpful! I've only gone in there twice for my car, but unless I'm doing the work myself, I will always choose to take my car to them. They replaced my fuel pump with a respectable price. They kept me updated while they were holding my car at the shop every day. The shuttle service is very appreciated! It was nice being able to drop my car off before work and then get a ride from the shop. My second trip was for my fuel gauge; it had stopped working. Thanks to the wonderful warranty from replacing the fuel pump, I was able to get that fixed up for free! :D Thank you so much, again! I will always choose this shop over any other in Kansas City.

debloom

09/29/2011

Overall
Wornall Automotive is very cus...

Wornall Automotive is very customer oriented, and they're good about taking the time to explain the workings of my vehicle. This is great for someone like me who is unfamiliar with almost everything about a car. They have competent auto repair technicians and employees who are polite and ready to give you fair prices. Excellent work and has always been fixed correctly the first time!!

lindseyk

07/11/2011

Overall
They've always done a great jo...

They've always done a great job fixing my vehicle and saving me money also. I have been coming here for a few years since I moved here for school. Started coming here because of there AAA rating. My car is always fixed right by them the first time and they are very informative about other issues they notice. There is never any pressure to do anything and I like that they always list things in order of importance for me, such as safety things vs. maintenance things. I have checked there prices with other shops and have always found them right in the ball park. I highly recommend wornall automotive to anybody needing good and honest car repairs!!!

jdwyq5

12/08/2010

Overall
This place will scam you.

They mark up the prices on their parts. I needed a ball joint, and they wanted to charge approximate $118 for it. That does not include labor. I found the same part same brand name for only $18. I kindly asked the guy if I could just buy the part myself and then pay them to put it on. He refuses and states it's company policy why they can't do that. I stated why should i pay an extra $100 for something. Don't trust these guys. They are treating you a like a cash cow. If they quote you a price double check it online, and you will see what I am talking about.



SCAM CITY

claimed iconBusiness Response10/13/2014

We apologize for not being able to install customers own bought parts. Unfortuntaly it is against our insurance policy for liabilty and warranty purposes. We also apologize for not being able to sell parts at our cost. Like any business selling a product they/we cannot sell that product for cost. There is usually a list price and that is what we go off of. When you shop for a ball joint from Napa, O'reilly, Worldpac or whoever you will always have atleast two or more options depending on the quality of ball joint you want. We usually recommend the highest OE quality part. If that part cost $18.00 there is no way it would have a list price of $118.00. If it did we would not sell it for list price because we are not here to take advantage of our clientele. Somewhere there was a misunderstanding about our product, maybe we did not explain our services well enough and we apologize for that. We have been family owned since 1978, we won "Facility of the Year" from MO/KAN Automotive Service Association in 2011, we are AAA Approved Auto Repair facility and have an A+ BBB rating. We try our best to run a top notch, trustworthy family operation.

This listing has been claimed by a business representative.

Details

Phone: (816) 523-2434

Address: 7048 Wornall Rd, Kansas City, MO 64113

Website: http://www.wornallautomotive.com

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