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Wi-Fi: Free
Reviews
10/23/2015
Was here for only one night, and it was a huge disappointment to say the least. I had booked the room on trivago, and upon arrival I noticed something was amiss. The exterior did not match the image from site, instead it was rather downtrodden. Then walking into the lobby, they have a fountain which barely works and smells of stagnant water. After checking in and making my way to the elevator, I noticed to my disbelief, a mini arcade! Thought to myself 'this will be my room'. Oh but the agony, I crossed the threshold, and out of a Wes Craven movie, nothing worked. It was a waking nightmare..
So, after that disappointment, I buzz the elevator, it arrives, I enter and instantly feel like I walked into the 70's, but not in the good way. The elevator was in poor condition and definitely needed a renovation.
Once I get to my door, one of the key - cards don't work, but why be surprised with that. I walk in, and flip the light switch, and nothing! Why have the initial light switch in a room not do a damn thing? Of course I'm displeased with that. The T.V. was too small for how far away it was placed from the head of the bed, and with only having a mere 25 channels or so, again, dissappointed.
Making my way through the room, I go to the window and soak in the view, or try to, being on the 7th floor overlooking a pond I thought I would be nice, but no. The window was murky and dirty on both the inside and out.
I then turn around, and to my disbelief, there is a huge crack between the door and the frame, so any passer-by can easily peak through if their curiosity arose.
After leaving to explore and conduct my business around the city, I return and get ready to take a shower in the compact bathroom. I notice a huge gap between the counter top and the wall, and am disgusted by what I see down there. Strangers hair, dust, what I presume are toothpaste stains from people spitting up and having poor aim.
I proceed to turn on the shower, pull down the bathtub head to activate the shower, and instantly I'm sprayed with water from a leaky shower head where it screws into place as well as from the tub nozzle, which doesn't seem to fully lock into place. I cautiously enter since the floor space is tiny, close the curtain and it just slides open immediately after. Why you ask? Because the curtain rod is partially off its' hinges and leans forward, letting gravity do its work. Due to that, water is splashing uncontrollably on the floor, leading to the risk of slipping upon exit which very nearly happened.
As I get ready for bed, I try to get comfortable with the miniscule pillows provided, which are more suited to be throw pillows, but alas, I woke up with a pain in my neck. The night was full of tossing and turning from the constant train whistles since the hotel is located in a busy commercial district with a rail yard across the way.
One of the perks to the hotel, was the continental breakfast, but there was disappointment there too. The milk was left out, at room temperature mind you, the selection was limited, and was there didn't seem fresh. The pastries were stale, coffee burnt, the "hostess" was lethargic and didn't have a care in the world for the quality of service she provided.
From the general ambience, the disarray, the repairs needed, the sloppiness, the dirt and grime, all I have to say is the price of $98 for a one night stay is nowhere near being worth it. For an additional $20 a night, I would recommend something downtown.
Details
Phone: (800) 889-9735
Address: 1601 Universal Ave, Kansas City, MO 64120
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