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Email
Extra Phones

Phone: (816) 742-8523

Brands
at&t, boost mobile, simple mobile, sprint, t-mobile, veriz, virgin mobile, • cricket
Payment method
discover, mastercard, visa, amex
Neighborhood
Northland
Categories

Reviews

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kym_21

01/23/2012

Overall
This store put a Ad on Craigs ...

This store put a Ad on Craigs List saying that every phone comes with the first month included in the Phone price. So Since I am in the market for a new cell, I give them a call. Well what do you know, the 2 Phones I am interested in do not include the first month as Advertised. I asked them why the ad said the first month was included if it wasn't in fact included. The Man I was speaking with tell's me they can include it, but they will have to raise the price. That kind of defeats the purpose of the ad, saying the first month is included. Or the we have all these Phones for 49.99, but when you call they are actually 109.99



So I thank the guy and Hang up, then go back to Craigslist and flag the ad , since it is misleading.10 Minutes later my phone rings and it is the Phone store calling me back. They looked up my phone number to find my name and called me back to threaten me. He says something about how techie they are, and I screwed up because now they have my Phone number, and Flagging their ad off craigslist was a big mistake. The weirdest thing was he called my and knew my name. I would say they made the big mistake, as now I have a reason to come on here and give a full review. Oh and guys, Craigslist needs 5+ flags to flag you off the board. Mine was the straw that broke the camels back, but at least 5 other people found reason to flag you off. On top of that they are over priced. The Phone Target has for $99.99, they want $109.99 and despite what their ad says, it does not include your first month. I will be contacting the city next to let them know of this companies bad behavior.

Once i sat and though about it, the fact that this guy had my name bugged me. I performed a Google searched with my phone number and did not find my name. Then I Googled my name. Nope no Phone number. Then I realized this guy went into my Cricket account to get my information. Considering I was calling about a Virgin mobile phone, this was a Huge Violation. Do not even call this store! They took my # from the caller ID and then looked up my account.

claimed iconBusiness Response02/05/2012

We offer plenty of different deals and savings. The fact that this "customer" went out of her way to try and get her way is why she is upset. Just as in a car lot, the "push,pull, or drag it in" deal is available on select models...we offer first month of service on SELECT phones. Being Family owned and operated definitely puts us at an advantage. When is the last time you haggled with someone at Target?? Oh and her name was known because it shows up on caller ID. We called back to offer the customer an incentive on coming into the store. She should have read the entire AD. So to you oh disgruntled customer.....we would definitely like to see you in one of our stores, but NOT with that ATITUDE. Smile and Stay happy my friends. AS ALWAYS, GOOD CALL WIRELESS, APPRECIATES ALL OF ITS CUSTOMERS WHETHER THEY MAKE A PURCHASE OR NOT. THANKS :) PS. RELAX LADY!

This listing has been claimed by a business representative.

Details

Phone: (816) 421-5300

Address: 502 Armour Rd, Kansas City, MO 64116

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