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Reviews
08/28/2013
I would tell them to run. Molly Colvin of College Nannies and Tutors is very pushy about her candidates. I felt like the entire operation was very low key. I expected from their fancy office in the zona rosa that my family and I would receive top notch service. We unfortunately received just the opposite. I contacted CN+T before I had my baby, never heard from anyone - So after I had my baby I went back into the office to see what was going on. By that point William (my son) was 3 months old, the lady in the office told me that they would look around and that I should come back when it was closer to the start date. I went back to the office again after no one called back when it was 30 days prior to the start date as advised. I was asked for paperwork which I had thrown out ( my bad) they gave me new paperwork and asked me for my qualifications and hours for a nanny. I provided this information 3x. The young women said that she would look around and give me a call the next day. I didn't get a call for a week and when I finally called them they said they couldn't start without the paperwork... Might have been a little better to tell someone that up front... I turn in my paperwork next day and a week later receive 4 applicants. I was interested in 1 but had a second one that would be next in line. I find out my first one doesn't even meet my schedule (why would they send me her anyways then?) The second one can only interview during the week in the mornings. I already told them in email and on the phone I could not meet in the mornings I can only interview now in the evenings after 530, since I am already back to work and they apparently could not get it together 3 weeks ago to get some interviews going. When I explained this to the General Manager Molly Colvin, she became irrational trying to tell me it was my fault for not turning my paperwork in sooner. Then, she said that CN+T process was that you interview the 4 applicants they send to you. I was not interested in 2 of the applicants then she became upset that I didn't want to even bother interviewing with them because she said I wasn't giving them a chance. She said those were the only 4 they had for my hours and I should choose one of them... Sorry college nannies and tutors I am/was paying to find the perfect fit and I don't have to settle for one of your 4, there are plenty of fish in the sea. Also, can't imagine if I was looking for someone full time since my job was only 6 hours a week... Maybe Molly needs to go back to training, or maybe she is just used to dealing with college students that are easy to push around. I felt bull-dogged and like she was trying to bully me into doing something that I explained I was not going to do over and over again. Make sure that you are also prepared to tell them over and over again your expectations, hours and what your preferences are they lose paperwork and emails frequently.
Details
Phone: (816) 256-5907
Address: 8746 N Stoddard Ave, Kansas City, MO 64153
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