City Looks Salons

The salon itself seemed nice enough. But my stylist, Tracy, ruined my hair as I knew it. I wanted a little length cut off. I wanted it below my shoulders and able to put up in a ponytail. Tracy told me to find a picture of what I wanted so as I searched the Web for a picture she began to cut. WAY MORE than I EVER even as much as suggested I wanted. And I am devastated. This was my 2nd haircut of my life (I'm 33), the rest were just trims. I have two babies under two and needed to keep my hair in a ponytail a lot of the time. I told Tracy that. Now the back is not long enough to stay in a ponytail. The back sits on top of my shoulders. I told her it was too short. She completely blew me off and just said how I was going to love it. No. I despise it. I am still very upset about it. And it'll be over a year before it grows out to what I wanted. To add insult to injury, I'm a SAHM and grad school student. This was the first time in almost 2 years I had the time and money to spend on myself and get a decent hair cut and highlight. What should have been relaxing me time turned into a nightmare that I have to live with everyday now. Still Tracy could care less. She likes the cut so I guess that is all that matters. PLEASE do not go to Tracy if you visit this salon. She'll tell you how she has worked on local celebrities and how fast she is...well, if she'd SLOWED DOWN she may not have chopped off my hair and gave me a terrible cut that I did not ask for and that I cannot stand to even think about!! I will never forgive this woman. I can see why she needed a Groupon to drum up business. I should have known better...

I love the City looks location and service. The staff is friendly and courteous.

City Looks Salon is by far one of the nicest salons I've been in! Rachel greeted me immediately and could fit me in right then and there! Not only that she was very reasonably priced and apparently is the only person who can understand what I want! I will never go anywhere else again!!

I am so glad I finally found a good place to get my hair cut in the city. Rachel did a great job and I will deffinately be back again.