Lenz Plumbing & Heating

My water heater went out, so I called Lenz to come and provide me an estimate for replacing it. Before he came I sent some photos of the water heater. He told me that it definitely had to be replaced (it was obvious). When he came out, his estimate was almost $2,800 to replace! I clearly wasn't going to fall for his proposal, which included stories of having to be moved, upgraded, etc. Basically any way he could try justify such an outrageous cost. It was the only way it could be done he said. Thankfully I found a reputable local company that came out and replaced it for less than $800 (didn't even have to move the location). Since I didn't take his estimate he decided to charge me $170 to for a "service call" knowing that he was only there to provide an estimate! I hope my review keeps you from making the same mistake I did. It is one thing to waste your time with someone who attempts to overcharge you, it is another for them to actually bill you for it!