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12/17/2023
I am paying subscriber to Choice Home Warranty (CHW), I submitted a claim regarding my toilet. It took several calls to have my claim addressed. 10 days later, CHW finally selected CMH which is 1.5 hrs from my home since local plumbers refuse to partner with CHW. Yes, CHW is the worst company, but I digress. Chris and his colleague came in with a kind heart knowing that I was already distress from having to wait for 10 days to get a working toilet. After his report was sent to CHW they denied my claim. Chris went out of his way not to leave me as unsatisfied customer. He rebuilt my toilet with brand new parts and it works as good as it did when I first purchased it. Chris did an analyzes of my entire bathroom and noticed that my shower diverter was not working properly, the sink drain was slightly clogged and the tub needed a caulking. Somehow Chris was able to get all these items approved for repair and parts from CHW. Despite that my toilet was denied. Chris and his team went above and beyond to show empathy on how CHW treat their customers. CMH Septic and Plumbing Solution is an honorable and knowledgeable company. (Nov 2023)
Details
Phone: (252) 661-5737
Address: 2277 Brown Rd, Jamesville, NC 27846
Website: https://www.cmhsepticsolutionsnc.com
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