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        KG
        Kristofer G.

        02/28/2017

        Overall
        Atmosphere
        Food
        Service

        Disheartening.

        My wife and I have been to TR many times in the past and have always found the food and customer service to be pleasant. Even enjoyable! On our most recent trip (Feb 27, '17) we didn't get any of the bread once seated as per usual but my wife's steak was well done and mine was medium-well; we both ordered medium. Once I got my drink upon being seated I didn't get a refill until my food was delivered to the table. I would have loved to speak to the manager about these issues but they didn't stop by the table as they usually do.

        Maybe it was just busier than normal and that's why things were so hectic? I don't know, but that sure is a possibility. This is the first time this has happened, so I'm not going to slander the restaurant. I am, however, a little disappointed.

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        Details

        Phone: (910) 347-7427

        Address: 103 Moosehaven Rd, Jacksonville, NC 28546

        Website: https://www.texasroadhouse.com/locations/north-carolina/jacksonville

        More Info

        General Info
        At Texas Roadhouse in Jacksonville, NC we like to brag about our Hand-Cut Steaks, Fall-Off-The-Bone Ribs, Made-From-Scratch Sides, and Fresh-Baked Bread. Everything we do goes into making our hearty meals stand out. We handcraft almost everything we serve. We provide larger portions so you get more food for your dollar. And if you want an Ice Cold Beer or Legendary Margarita to wash it all down‚ well, we have those, too. Our food's not the only thing that's Legendary at the Roadhouse‚ our fun is too! From our line dancers to our jukebox to our friendly servers, you'll enjoy every second you spend in a Texas Roadhouse. The Texas Roadhouse story is simple. Legendary Food, Legendary Service‚ all with lots of Legendary Fun!
        Email
        Payment method
        amex, cash, master card, visa
        Other Links

        https://www.texasroadhouse.com/locations/north-carolina/jacksonville

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        Menu

        Categories
        Barbecue Restaurants, American Restaurants, Restaurants, Steak Houses
        Other Information

        Cuisines: American, Steakhouse

        Alcohol: Beer, Full Bar

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