Power Exchange

Holy crap this place is bad! Mark Daniels the face of power exchange does not care about you at all. I took my car there to rebuild my motor. I asked for some performance upgrades and we settled on a price. When he had my motor in pieces he called me in and gave me a list of parts he said were bad. I choked. I am a car guy who was familiar with the parts. The total of the part was over $3,000. Most of the part where fine. My motor mounts were bad so they needed to be changed. He wanted over $200 each (advanced price $45, NAPA price $65, and dealership $100) and I wanted a new water pump and thermostat. I went to the dealership (the most expensive place to buy parts) and told him the prices I was being charged he told me that was ridiculous. When I told him who was doing it he told me “Power Exchange has an account with them tell Mark to call them they will do better than that”. I did the math on his markup and most of it was over 200%. When I confronted Mark he was acted like he doesn’t care. During my trip to his shop I saw my car sitting out back in the rain with no hood on it and nothing protecting my wide open transmission. After paying the $7,000 plus bill my exhaust leaked, valve covers leaked and my AC didn’t work. after bringing it back 3 time the AC works and the oil still leaks. He wanted to charge me almost $800 to fix the exhaust leak because they were aftermarket header that his mechanics put on. His statement was “he doesn’t warranty aftermarket parts” and that the motor would have to be taken out to fix. I told him don’t warranty the part warranty your work. Anyways Summit racing sent me new gaskets for free and apologized for my Experience. I fixed it in my driveway in 4 hours. After 2 weeks my car quit driving. When I had it towed to the transmission shop the mechanic told me ther was water in my transmission. ????? HOW DID THAT HAPPEN MARK?
I take this car and several others to local car shows and explained this to Mark. He could have made this better but he didn’t care. I have a degree in business management so I understand business, markup and business ethics. This was a horrible experience from the beginning. After to talking to others at work and car shows they shared similar experiences. DONT GO THERE!!!!!!

The staff was extremely helpful. I could not be more pleased with my moms car repair.Staff were friendly & efficient. Was quick and easy.