Nails So Happy

On mothers day me my mother two sister in laws and my sister in laws mother came into the shop to get our nails done. Also my eye brows. All of us had a great experience and our nails were beautiful.....All exept....One of my sister in laws set next to me. The technician who was doing her nails was already very rude and combative with the women before my sister in law and when my sister in law was in her chair next she was the same with her. I understand it is mothers day and that they were very busy but that is no reason to be nasty with your customers. By the end of it my sister in law was nearly in tears and apologizing over and over because she was confused a little on what to get. After the lady was still very nasty with her she finally told the woman look I never treat myself I am a mother of 3 and I came here to pamper myself and you are ruining my day. My sister was not loud or causing a scene she just bluntly told the woman how she was making her feel. She laughed slightly and never said another word. I paid and elected to not even get my eyebrows done. At that point I was ready to go. Everyone else had amazing service exept my sister in law and she deserved much better than she received. I do not know the woman's name but she was the first woman to the left doing nails. She should really work on her customer service.

They are committing CC fraud they charged my CC twice. And tried to claim that my daughter did it and they had video proof of this. They told me the only way I could see the video is I had to call the police 1st. My daughter said call the police mom because I did not do this. I called the police and when the officer arrived he asked to see the video. Well guess what they didn't have the video??? But they are still trying to claim that my daughter charge my CC. After speaking to the officer he believes that my daughter did not charge my CC for the simple fact that she was willing to wait for the police and watch the video to prove her innocence. So beware the girl that sets in the 2nd chair on your left as you walk in is committing CC fraud, so if you choose to give her your card to charge please watch what she is doing or she will ROB you!

Worst nail salon in Jacksonville. All of the employees were rude. Anytime I specified what I'd like the nail technician ignores what I was saying. My nails looked awful and the paint came off in three days. My eyebrows looked awful as well. I wouldn't recommend this salon to anyone.

I have been a loyal customer for two years now and never had a problem until now. I normally have acrylic put on my nails and this time I decided to try the gel (the nail tec said it was much stronger and natural looking.) Well the next day my nails were lifting, so I returned to have them fix them and when I did they wanted to put acrylic on them, so I said if they did then I wanted a refund of the 10 dollar difference. Well they did not want to refund my money, so they done my nails again with the gel and assured me this time they would be fine. It has now been two days later and they are lifting again. I am very disappointed with the customer service because they argued with me about the whole situation. They insisted that I only paid a 5 dollar difference, but it was actually 10. After looking at their prices I also realized I was over charged by 3 dollars as well. I will NEVER go back to this place!