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BBB Rating
A+
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Payment method
amex, cash, check, debit, discover, master card, visa
Neighborhoods
Windy Hill, Southeast Jacksonville
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Reviews

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7.
79texans ..

09/28/2016

Overall
Expertise
Location
Professionalism

(New grad) PA, $95k a year, 690 beacon, they turned me down because of job time? New Grad=previously in school

DA
D A.

09/04/2016

Overall
Expertise
Location
Professionalism

Awful business practices and they lie to military members. Don't finance anything through them, management is very rude

TK
Tiffany K.

11/03/2015

Overall

I always give a company 3 strikes before I take my business elsewhere. I had accounts with Alive for several years. I needed to cash a check and they were unwilling to. I had to come up with my own solution, due to having worked at a bank myself, in order to cash this check. It was a pretty easy fix but I had to think of the solution. The manager refused to come out and talk to me and was really rude via his/her poor receptionist. I at no point was rude or pushy. This is no way to treat your customers. This was strike number 3 (after 2 other major screw ups with my account) and I pulled my accounts and have been very happy with my new bank for the past 10 years

KS
Katherine S.

09/20/2015

Overall

Have always been fair and helpful. Been member over 10 years and wouldn't bank anywhere else.

Details

Phone: (904) 296-1292

Address: 9790 Touchton Rd, Jacksonville, FL 32246

Website: http://www.alivecu.coop

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