More Info
- Email Business
- BBB Rating
- Brands
- contact lenses, sunglasses
- Payment method
- check
- Other Link
- Categories
- Other Information
Wheelchair Accessible: Yes
Reviews
If it were an option, I would give sterling optical NEGATIVE stars. The receptionist at the front desk needs to learn how to work a clock, considering I called in well in advance to let her know I would be coming in close to closing time (that I was coming from an event) and I apologized for coming in closing time. So I come in running in a dress and heels through the Ithaca snow, and she apparently decided it was perfectly acceptable to close and leave before 9:00PM. WHY ON EARTH WOULD YOU LEAVE EARLY WHEN A CUSTOMER CALLED IN ADVANCE?! Especially when the neighboring employees were kind enough to let me know she had left minutes prior. So needless to say, I will NEVER be back to Sterling Optical, even if they were the last eye glass company on earth, considering I am at home WITHOUT my glasses and will brave the Ithaca roads blind as a bat tomorrow morning to get my money back.
DO NOT GO! Poor service, rude people and bad management. A year later after my bad experience and only wearing the glasses a half a dozen times, because they could not get my prescription right, the lenses are cracking.
I went to Sterling Optical to get a prescription for my glasses. The prescription left off the pupillary distance measurement, so I can't buy glasses with this prescription! The store manager refused to give me the information. The chain only measures this when you buy glasses from them, and even if you do, they don't even give you the measurement! They are robbing the customer of his right to a full prescription because they don't want you to buy glasses online. This is a ripoff and Sterling should think twice about its business practices.
Details
Phone: (607) 257-2333
Address: 40 Catherwood Rd Ste C18, Ithaca, NY 14850
Website: http://www.sterlingoptical.com
People Also Viewed
- Clarity Eye Care with Dr. Bryant
408 E Upland Rd, Ithaca, NY 14850
- Walmart - Vision Center
135 Fairgrounds Memorial Pkwy, Ithaca, NY 14850
- Burton Steven Markowitz, OD
408 E Upland Rd, Ithaca, NY 14850
- Vista Optical
2333 N Triphammer Rd Ste 403, Ithaca, NY 14850
- America's Best Contacts And Eyeglasses
748 S Meadow St, Ithaca, NY 14850
- Arleo Eye Associates
100 Uptown Rd, Ithaca, NY 14850
- Classic Optical
106 Dryden Rd, Ithaca, NY 14850
- Ithaca Optical
106 E State St, Ithaca, NY 14850
- Optivision of Ithaca
106 E State St, Ithaca, NY 14850
- Visionworks
722 S Meadow St, Ithaca, NY 14850