Planet Tan

Same review for every site. I have every intention of letting people know what kind of experience they are in for..



AWFUL EXPERIENCE. Not only was I sold a product that burned my skin and left me with a rash for several days, but I also was told after trying to return it that it was 66% full (75% being the returnable amount) when I was given the product that she tested on me in the first place, and I had only used twice. Doing the math, each use would have to be 22% meaning I could only use this $40 product 4.5 times before it was empty...



I have spoke to the manager, and the managers manager, and the district manager, and was advised that after 2 months of the run around, that I could not get a refund, that I could trade it for another one of these products that are sold half empty and irritate my skin. Oh BTW THEY KEPT THE PRODUCT. SO, not only did they "steal" my lotion, my account has not been credited.

The Las Colinas Plant Tan has the best personnel. As soon as I enter the door, they are welcoming me by name. The employees have the best customer services skills ever! There is a Planet Tan closer to my house, but I will drive all the way to the Las Colinas store because they are so personable, friendly, and welcoming when I go in. They are also so very helpful and knowledgeable about the lotions and offering suggestions to get the best tan possible. They are the best! Especially Nick & Stan!