Jefferson Creek

I hardly ever write reviews but I really need to forewarn potential renters about the conditions and issues I have encountered while living in Jefferson Creek Apartments for the last 2 years.



My first major issue is the constant intrusion of privacy, if you plan on moving here be aware that apartment staff/management will need access into your apartment at least 3-5 times a month for various inspections.



Also I know that maintenance guys enter your apartment at their leisure without giving you 24 hour notice and without the consent of apartment management(they wait until you leave for work). I have honestly thought about asking apartment management for their half of the rent because they are in my residence so much when I am not at home. You would think with the constant intrusion they could make some repairs and possibly bring an air filter.



My second issue is the roach infestation that I had to cure on my own with the use of multiple insecticides. Lastly, the apartment interior is in dire need of deep renovation, their philosophy here is cover it up, paint over it rather than fix it. I like to get what I am paying for but I am paying too much here in rent and getting little on return in terms of quality and amenities. Moving out soon!!!

Summary: I was all ready to write a positive review because there are many good things about this place (maintenance is great and always fixes things quickly, apartment is very spacious and we never had any problems with bugs or anything), but the office really made a stressful experience WAY worse by going out of their way to screw us over. My family lived here for 3 years and had no complaints until the new management took over, there was a big change in how the apartment was run after that with ridiculous things like monthly patio inspections, or nobody returning emails, or all the new office staff (apart from one person) being rude and unhelpful. Details: When we moved we had to break our lease because we were being involuntarily transferred out of state for work - we got no sympathy from the office who charged us over $2000 to break the lease, despite the fact that I know that they re-leased the apartment immediately (the new tenants were in the office while I was picking up a package) but they still charged us a "reletting fee" as well as proceeding to nickel and dime us for EVERY POSSIBLE THING they could charge us for. (for example cleaning toilets and bathtubs that I spend time scrubbing, they charged us for "carpet cleaning" when the carpet had been replaced 2 weeks before, among 5 many other crap charges). I was prepared to pay for two things: countertop resurfacing and oven cleaning, because those were two things I couldn't do (I'm pregnant and can't be around oven cleaner fumes), however they even are trying to screw us on that and said that they might have to REPLACE THE OVEN if they couldn't get it clean - which is so ridiculous I can't even begin to explain, the oven is like 5 years old tops and was only used for normal cooking! It's not like I made a volcano in the oven!!! When I called to discuss the charges over the phone they were rude and unapologetic as always. Basically if you choose to live here my advice would be to itemize every single things that might not be perfect when you move in and take pictures, because they will try to charge for anything and everything they can along the way.

Jefferson creek was a fine enough place to live as long as you didn't need anything. I had an animal in the ceiling of my apt. and reported it to the office. The person that I talked to suggested that maybe I was on something and was hearing things. I recorded the noises that were waking me up at night and brought it to the asst. mgr. and she finally had someone out to look at it. When they were unable to do anything about it, I had to live with some animal scratching on the ceiling of my apt. for the next few months. When I moved out in September I knew that I would have some damages since I had 2 pets. I cleaned before I turned in the keys and they still managed to find $500 in damages over the deposit. I requested proof of what they actually spent to verify the charges and they never provided them. I finally paid the damages to just be done with them. Today I pull my credit to find that they reported it to a collection agency even though I paid them and they only waited one week after I moved out to report it. I now live in a house and the water bill is the same in the 3 br 2 bath house as in a 1 br 1 bath apt.

Don't live here...ever. The management is extremely rude and they will look for anyway to fine you. They called me at 5 pm to let me know that I had something on my balcony that needed to be removed. I had built a wooden lattice fence that I had kept on my balcony for six months. I asked if I could wait til tomorrow so that I could borrow a truck to have it removed properly...they suggested I throw it in the garbage. They weren't willing to give me 8 hours to remove it. I tell you...the management is wierd.

If you are reviewing this review. Keep in mind that I'm not a tenant that have been evicted nor am I a tenant thats getting evicted.





If you become a tenant please make sure you get everything in writing. The company has switched management several times. There have been peoples apartments and vehicles that have been broken into on numerous occassion. With peoples Laundry and stolen.



It takes forever to get problems resolved. Jefferson Creek and Jefferson Place are ran by the same management. I recommend that you think ***twice*** before you call them .