Urgent Care of Kansas City

This place is horrible.After a 3 hour wait the dr.pushed on my daughters stomach and said take her to Children's Mercy she may have appendicitis.So a headache,soar throat and vomiting equals that. Took her to a different doc and she has the flu. A quick swob of the nose is all it took not an e.r visit.Not to mention all of the office help are rude as hell.We will not be going there again.

I took my teenage son in to get stitches in his arm. He was treated quickly, the doctor was very thorough, the staff was polite and professional, and the doctor had a great bedside manner. I was impressed with the improved quality of care and professionalism of the staff!

I called to find out what kind of pricing they had since I was uninsured. No one answered the phone so I followed the voice prompt to leave a message. It said to leave my name phone number and message and the call would be returned no later than 30 minutes. No one ever called me back. I called 4 hours later and the person on the phone was extremely rude to me so I am going somewhere else.

We went first thing in the morning to beat the rush and we got right in. I would say the doctor was inexperienced when it comes to children but he quickly diagnosed us, gave a prescription and a coupon to lessen the prescription cost and sent us on our way. It was fantastic!

I went into this horrible Urgent Care tuesday around 7:30 pm. I was not feeling good at all. I was having a real bad lupus flare up.

I needed to get treatment fast.

I was told I would be called back in a few minutes.

The woman calls me up ten minutes later.

She told me they would not treat me I needed to leave.

I started crying. I gave her my insurance card and license. I have no copay's or deductibles on my health insurance. She even told me she had me on file from Oct 08, 10 visit so everything was current on file. She told me they would not treat me unless I paid for my visit up front. Why? I have insurance. I told her I dont have one hundred and fifty five dollars on me. She said I guess you need to leave. I guess she was trying to take the money and keep it. After insurance negotiates my doctor visits are only 36.00. Why $155.00? She said I had to or leave. This is not right. I called my insurance company and told them, They told me they are not suppose to do this to patients.

I have been going to this urgent care for years since they opened. I will never step foot in this place ever again. I had to drive down to Emergent Care in Lees Summit they immediatley gave me the care I needed in a Urgent professional way.

The woman over at Urgent Care that sent me away needs to be fired she was a total unprofessional **** I would stay away...