Metro Ford Independence

I urge anyone considering to purchase a car to AVOID Ron Hamilton at all costs. I purchased a pre-owned vehicle earlier this week and less than 24 hours later, there was an engine malfunction and I drove my car immediately back to the dealership. I was very unhappy and uneasy about my expensive purchase. After going to the dealership for the THIRD day in a row to pick up my car, I asked about having my car maintenance in the future for my extreme inconvenience. Ron proceeded to embarrass me and berate me like a child in front of everyone on the sales floor for asking for "freebies," telling me there was nothing else he could do for me. This is how the Hewlett's trust him to run their business.

My family of 4 has spent well over $200,000 in cars, warranties, maintenance, etc. with Metro Ford, never again will we purchase from here because of the unnecessary disrespect I received this week from Ron. I hope no one else has to deal with this lack of customer service& embarrassment.

The best customer service. I went in and got the exact car I wanted and had the best service. They really do stand by there logo "it's the dealer that makes the difference "

The absolute best dealership I have ever dealt with!! I have bought 5 cars and a motorcycle through them and they are upstanding people that are straight forward and honest. I will do business with them for the rest of my life. We need more dealers like these people. They truly are the good guys!!