Mc Appliances Repair

DO NOT HIRE THIS COMPANY!!!!!!!!!!
This is 100% by far the worst repair company I have ever worked with. I got a warranty through SEARS. I didn’t even choose them. My first appointment window was from 12-4pm. They show up finally at 5:30 pm. I tried calling sears and they gave me their number which rang busy then disconnected every time I tried. It did the same for SEARS’s customer service. I was clear on the issue when I made the appointment and they were supposed to fix it then. They guy knew the problem and parts needed before even coming in my house and was like yep what I thought okay we will order the parts and schedule an apt with you. He was there 4 less than 10 mins after 5 hrs of waiting on them.

They took 2 weeks to get the part and I was without an oven. My apt window was from 1-5pm. They call me at 10am saying they were coming and is anyone home. Of course I wasn’t I having a job. They asked if there was any way for me to come before my scheduled window. I told them 12 would be the earliest. The receptionist said that works and he will be at my house waiting. I make arrangement with my boss take off to make it there by 12. No one was there. I call the company they put me on hold for 10 mins and then hang up on me. I call back and they said they never called me to be there by 12. Everyone in my office heard the convo so I know I’m not crazy. They refused to send someone at that time and said he will call you 20 mins before arriving. Well I don’t know about anyone else but I can’t take countless times off work to fit their schedule. I am so annoyed. Thanksgivings next week and who know when I will have a working oven.