AAA Animal Hospital

Great service, the kindest staff, and the best doctors! As a returning customer, I have never been disappointed. They are terrific with my two cats. I've recommended AAA to all my pet-owning friends/family. The best!

We were very pleased with the way Chaco was boarded. We were greeted by a friendly busy staff. We were gone 5 nights for a funeral, they took special care to place our little guy with the Cats since he is 10 lbs and lives with our 2 cats. When we picked up Chaco he was bathed, and we requested nail trim; that was taken care of, too. Chaco was really happy and healthy. No charge if you pick up before 12noon! I highly recommend boarding and care with AAA Animal Hospital!

They are a total rip off and I have reported them to the ASPCA and PETA for they way they treated my cat. I have been a customer of there since 1998, but since they opened the new building it seems as they are looking to cover the construction cost. I have a Persian cat that requires shaving every year. Since AAA has been in the new building the cost went from 45.00 to 60.00. The quality of service has gone down dramatically.

My cat was always really good about getting groomed until there groomer shaved his nipples off. it took two days for the bleeding to stop. They called me and told me they needed to sedate him because he was trying to bite the groomer. I would bit someone too if they shaved my nipples off.

They drugged him so much that he could barley walk for 3 days. I needed to stay with him so that he would fall and hurt himself. (Please see attached Youtube video) http://www.youtube.com/watch?v=0qkFVaaJqfM.

The girls at the desk assured me that it wouldn't happen again the next time I brought him in. They gave him a milder sedative, but when I picked him up his nipples were shaved off again.

I called them yesterday and asked if they have a different groomer from the one they had before, they told me that she was no longer with the company so I decided to bring my cat in again. I was very specific that they needed to insure that they would not shave my cats nipples off or drug him excessively. They told me that it would be 160.00 for the grooming which is outrageous since they are the reason the cat is scared of the clippers. Their response " sorry". I do not recommend them to anyone, and if they are doing this to my cat I'm sure that there are many others that share a similar experience. Personally, I think they should be shut down.

This place gives vague answers, are give misleading information, they give wonderful goodbys if you buy into their scams, and their quoting/pricing practices are shameful. After 3-4 years of taking our pin pin to this business I find this place to be very unprofessional and dishonest. You call them for pricing so you can get an estimate of what the costs may be, then you get the business once your pet is in their hands. Last week a simple ear infection(results from water in the ear) was estimated over the phone to be about $100,once they had my pet their estimate came to almost $500, I reminded the estimator that I called prior to bringing my pet that a ear infection was the case, that the additional fees of $400 was unexceptable, to remove the mumbo jumbo costs, that only a exam, cleaning and antibiotics was needed(I took some vet classes). Wow did I get the cold treatment once I stood up to them and when they brought my pet out to me I saw that his ear was not washed no trace of a cleaning solution used. To not blow my top I took my pet and went home. My pet is 12 years old, day in day out he greats us and family/friends with kindness and affection Im not taking my pet to this place ever again! This place insults my intelligence and short shrifts my pet.