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The power to do more

General Info
Established in 1977, Visible Changes Inc. is a salon that offers services from well-trained stylists. Located in Houston, Texas, Visible Changes features touch screen computers, on line booking and wireless Internet access for its customers. It offers services such as hairstyling, hair cutting, coloring and perming. Additionally, the salon provides services, such as a chemical specialist or a creative specialist and the basic training program consists of hair cutting or coloring classes as well as other aspects of the profession, such as styling, client services, product recommendation, communication skills and goal setting.
Services/Products
Laptops
Brands
Dell
Payment method
amex, discover, master card, visa
Neighborhoods
Willowbrook Mall, Willowbrook
Categories
Other Information

Insurance: Delta Dental Premier, Delta Dental PPO

Provided by

Reviews

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fran71

08/25/2012

Overall
Fabulous color by London

Absolutly love my highlights!!! If you want your hair to look amazing see London!

kristiash08

07/24/2011

Overall
Do you want someone outstandin...

Do you want someone outstanding? i went to visible changes willowbrook to get my hair colored and they referred me to london. I told her i wanted a change, something new and fresh! She told me what she thought so i put full trust in her. Then an hour later my hair looked amazing, she did things to my hair that i thought would never be possible!! i was so amazed with the finished result. she sent me home with some great products that have made my hair feel 10 times better! I HIGHLY reccommend her and will DEFINANTLY be coming back to see her!!!!

heather_gaitan4

11/02/2010

Overall
worst hair salon ever

my day their was not so good the service was bad the manager was unprofessional the young lady who did my hair was nice but let me leave with green wet hair her and the manager treated me like a criminal saying i was a customer thief called the security on me and the constable as well i left crying out of the salon. i feel like the employee and manager and receptionist and the corporate manager all need to improve their service to their customers and should feel ashamed at how they judge certain customers because they are not up to their standers i well never go back to anyone of the visible changes they are rude and not kind at all discrimination on anybody is wrong and thats what they did never ever again.

mwmbarn

07/23/2010

Overall
Wedding Crisis

I had the worst experience ever at the Visible changes at the Willowbrook Mall in Houston Texas. The front clerks have no customer service skills. I had my son's wedding this past weekend and was running late by 5-10 minutes for my appointment. They did nothing to help only told me my stylist had someone in the chair. I left upset and crying. My sister took me to JC Penny in the mall and they were great! Took me right in, calmed me down and did a great job on my hair. Visible changes needs to rethink their hiring practices. The front desk assistants are the first impression to the public. They obviously have the power to help with business attrition. This was a horrible experience. I love Christine but will not go back to this salon due to poor customer service.

DL
Debra L.

11/27/2009

Overall
Love this Mall

Love this Mall, where me and friends hang out, to buy,talk and eat.

Details

Phone: (281) 890-6255

Address: 2000 Willowbrook Mall, Houston, TX 77070

Website: http://www.shopwillowbrookmall.com

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