Van Mor Properties Inc

I have lived in Green Oak Park, a community that is serviced by VanMor properties, for 11 years. I have found the staff very courteous, helpful, and kind with handling request or concerns that I have had. I know that they are only the management company and decisions are made by the HOA board and other committees in the community. Vanmor properties only facilitates business that is delegated to them by the board of the community that they manage. Residence, by law, are sent four letters, including one certified, with a two week period between each one of those letters to correct or to respond to any violations or concerns. Vanmor also does not set HOA fees. The board does that as well as determine what those fees pay. If people get involved in their community then they will not be so misinformed.

My homeowner Assocation this year has gone up to $460.00 dollars. Champion Point is a large subdivision and I can not understand what they are using this amount of money for. What concerns me is that I spoke to Austin about MUD 202. They charge too much money for water. We pay water, sewer,surface water and I pay $1700 a year in water tax.

I was told by the rep in Austin, 202 is not only for water but takes care of lights and a number of other things. So if this true what does Van Mor take care of ? They take care of the entrance to subdividon, the small little park, and the pools 3 months a year. Only in Texas could an org. like this exsist. They have too much power. Don't get me wrong, I do not mind paying for service but I want to know what I am paying for. When you call them you get answering machine, you leave your name and number, they never call you back. I am a paying customer and I am treated this way. Times are hard for everyone and I must watch every penny I spend. They need to move out of that high rise building and get something cheaper and maybe the homeowners will not have to pay such a high fee.



retired/66

surprise outragous bill received for removal of tile I bought @flooring store still in boxes,new tile boxes missing

was not present when their odd job man came out and removed building material from my driveway.

call and email to office where a sonya says there is charge to look-up letter or picture pertaining to this incident.

refused to give me board members names to contact at vanmoor.

was billed $203.00 with late fee $24.00 if not paid upfront( the board could not reassess until next board meeting 3/2010)

sonya needed my dispute in writing which had already done via vanmor website she claimed she did not get email.

have not heard back from her 2/23/2010

the next door neighbor was witness to their odd mans removal of my property.