More Info
- Extra Phones
Fax: (713) 977-4704
TollFree: (800) 888-9278
- Services/Products
- Architectural Supplies Brushes Easels Paper Pencils Portfolios
- Brands
- arches, chroma, fredrix, golden, speedball, winsor & newton
- Payment method
- paypal
- Neighborhoods
- Voss Apts, Westside, Great Uptown
- Other Link
- Categories
- Other Information
Price Range : Average
GalleryView all (3)
Reviews
09/12/2010
Well, they do have a lot of art supplies here. However, I won't be going back. Purchased a flexible arm lamp for my daughter's desk, to do her homework on. It worked for about 6 months, then the switch discontinued working. I consider a lamp a durable type good, one that should last years and years, so I motored around the corner to the Texas Art Supply on Voss where I bought this lamp.
Like many, I keep all of my records electronically, and after punching into Quicken, I discard the paper - recycle if possible, of course.
When I showed up at Texas Art Supply, the manager would not exchange the lamp - she needed a receipt. She offered to order me the part so I could do the repair. Crazy, I'm not a lamp repair technician so I politely declined her offer.
I called the credit card company and they were supposed to fax the receipt, but according to Joshua at Texas Art, it never arrived. Long story short, I left the defective lamp at Texas Art. It was only a $40 item, so it certainly is not worth continueing to motor over and spend time with Joshua and his supervisor trying to get Texas Art to exchange their defective merchandise. So I won't.
Can you believe that Joshua's supervisor suggested that since I had received 6 months of service from the lamp that I did get what I paid for, 6 months of lamp life for the purchase of a durable good?
Needless to say, I'm not happy. I certainly won't be going back to Texas Art. If they queried their records, they would see that I was a many time repeat customer - but not any more.
The upside is I don't have to ask myself anylonger if Texas Art may have an item I need 'cuz I won't be going there regardless!!
BUYER BEWARE. IF YOU PURCHASE ANYTHING THERE, PLEASE BE ADVISED IF IT IS DEFECTIVE, YOU MAY HAVE TROUBLE GETTING AN EXCHANGE. Your mileage may vary. Date - August, 2010.
Details
Phone: (713) 780-0440
Address: 2237 S Voss Rd, Houston, TX 77057
Website: http://www.texasart.com
People Also Viewed
- Papyrus
5061 Westheimer Rd, Houston, TX 77056
- The Hallmark
4718 Hallmark Dr, Houston, TX 77056
- Michaels - The Arts & Crafts Store
7560 Westheimer Rd, Houston, TX 77063
- Trudy's Hallmark Shop
303 Memorial City Ste 834, Houston, TX 77024
- Paper Source
4016 Westheimer Rd, Houston, TX 77027
- Den Bar's Hallmark Shop
4950 Beechnut St, Houston, TX 77096
- Richards SP Company
6555 Pine Vista Ln, Houston, TX 77092
- O-K Paper Center
6300 Westpark Dr Ste 100, Houston, TX 77057
- Matera
1809 Brittmoore Rd, Houston, TX 77043
- Trudy's Hallmark Shop
12850 Memorial Dr Ste 1400, Houston, TX 77024