SuitMart - Missouri City

This is one store you want to avoid if you can. Their customer service is, in my opinion, the worst I have ever seen in customer relations. I bought three Insignia 'collezione high twist microtech super deluxe' suits from the store and I had barely worn the suits when I started noticing brown fadings in the shoulder and in the collars. On my next visit to the store, I mentioned it to one of the sales reps who said I should bring the suits so they can check them out. I did as he said I should. I got there and even saw one of the owners standing in line, obviously checking out his store's sales performance. A manager came to check the suits and without checking the brand, rudely and curtly said, "we can't do anything about these!' and walked away. I was appalled. I have been coming to the suitmart stores for years and I was totally taken aback that they would treat me like this. I even mentioned to the sales rep that I will take action to make sure other customers do not fall victim of such trade malpractice and deception and he replied, "I would!" and walked away as well, though not impolitely.



Suitmarts sell cheap suits with poor fabrics and if you really want your money's worth, you should avoid these stores. My experience is a telltale of the poor quality suits they sell. I will report them to the Federal Trade Commission, Houston BBB, and other appropriate authorities, not so much for the poor and unbecoming customer service but also for the low quality suits they sell to unsuspecting customers!



Dr. Adrian Davieson