Reviews
01/30/2012
Worst Service Ever!! My wife and I, with another couple, went to Strip House to celebrate her birthday Saturday night (1/28/12). All I heard about last year was this wonderful restaurant she and her friends go to when they're in Las Vegas (5 times), so I was excited to finally find out what the fuss was about. We had a 7 pm reservation, spent about 30 minutes talking and reviewing the menu. We ordered appetizers, half way thru them, we ordered our main entrees. We waited...and waited...and waited -- NO FOOD. We finally asked the distracted waited to check on our food, he came back to tell it will be out soon. Every table around us received their food, including the 9 patrons who were seated about an hour after us, so we requested to speak to the manager. Once he finally arrived, we expressed our concerns about our order, which he agreed to check on. He came back to tell us our order was delayed because we ordered our food late. At this time we were extremely disappointed with the service, so we decided to leave around 9 pm. I'm uncomfortable with using the RACE card, but we were the only African American patrons in the restaurant and we were the only patrons who didn't receive their food. I don't know if race was a factor but it certainty had a BAD SMELL. As we were awaiting on valet to bring our cars - the manager came out to let us know our food had been delivered and would we consider coming back in. Needless to say - we left and have no plans to ever return. My wife and I go out to eat - two to three times a week, and find dining at least twice a month. The Strip House had the worst service we've ever experienced, I can't comment on the food, since we never got the chance to eat - unless you count the appetizers.
Details
Phone: (713) 659-6000
Address: 1200 Mckinney St Ste 106, Houston, TX 77010
More Info
- Price Range
- $$$
- Neighborhoods
- Central Houston, Downtown Houston
- Category
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