More Info
- General Info
- Located in Houston, Texas, Russell & Smith Mazda's dedicated team is committed to automotive excellence and consistently provides Greater Houston drivers with elite Mazda sales and service.
- Email Business
- Brands
- Mazda
- Payment method
- discover, visa, amex, master card, debit, check, cash, financing available
- Neighborhoods
- Braeswood Place, Southwest Houston
- Other Link
- Other Emails
- Categories
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes
GalleryView all (8)
Reviews
07/01/2023
Everyone we encounter was pleasant. Personable and showed an effort to get to know me and make me feel comfortable.
From Cyrus, his manager,and Andrew and Kevin they made sure my experience was a breeze and worked with me to leave with the car I wanted. This was my first time working with Russell and Smith and they did a great job!
06/15/2023
My car’s Service is a breeze with these folks! Experienced and customer experience driven, from the moment you pull the car up to the service bay and the advisor is waiting to open your car door, until you drive out, in record time, with your car washed!!! Oh, and an email Thank You note from the Service Manager is in your email inbox when you get home!
Thanks to Stephen Rodriguez, our service advisor, always a pleasure to see you!!
08/27/2012
Very satisfying. Salesman, Oscar, represented product accurately and kept his word.
Everyone was friendly.
We appreciate you sharing this great experience with us. Oscar is a valuable member of our team and I’m glad he was able to provide such excellent customer service. Don’t hesitate to give us a call or stop in if you ever need any help or have any questions you need answered. Thank you for choosing Russell & Smith Mazda and don’t forget to find us on Facebook and Twitter to get access to exclusive deals and monthly service specials. Sincerely, Katie Smith – Internet Manager ksmith@russellsmith.com
08/13/2012
I first contacted your dealership in December 2011, nearly 5 months ago, for information regarding the CX-5. Sutoyo responded saying he had no information at the time but would keep me informed. I asked him to let me know when it will be available to test drive. Months later, I did more research and picked out a specific trim, color, and options. Though I never put down a deposit, Sutoyo was very patient and stayed in contact with me throughout the whole time until he got the exact vehicle I wanted.
We thank you for taking the time to share this recent experience with us. At Russell & Smith Mazda providing an unmatched car buying experience for our customers is our passion and no member of our team exemplifies that more than Sutoyo. We are happy to hear that you are so pleased with the service you received and I know Sutoyo will be thrilled to learn of your review. If there is anything else we can do to help, please don’t hesitate to let us know. Thank you for choosing Russell & Smith Mazda and be sure to find us on Facebook and Twitter for access to exclusive deals and monthly service specials. Sincerely, Katie Smith – Internet Manager
Details
Phone: (877) 806-5152
Address: 3440 South Loop W, Houston, TX 77025
Website: http://www.russellsmithmazda.com
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