Rampart Manufacturing Inc

Our association infrequently calls but when we do, Michelle G refuses to talk to us. When I do happen to get her on the phone, she throws out foul language and hangs up. She refuses now to work with us when we simply want a code change or a name entered into our key code. I have to call the president of the company to get anywhere. To his credit, he takes the calls. I don't understand why they won't service their product. It is very frustrating!!!!