Prime Facility Services of Texas

Dear Ms. Sheree M. Thank you for letting us know about your recent experience with Prime. We apologize if our policies and procedures did not meet your expectations, and appreciate you taking the time to share your concerns. We will contact you in the coming days to make our best attempt at regaining your confidence in our company. In addition, we will further evaluate how we can prevent this problem from occurring again, in the future. Please accept our sincerest apology for any inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word-of-mouth from satisfied workers and customers. It is our goal to correct this and we hope it does not happen again in the future. Thank you.