More Info

Email
Extra Phones

Phone: (713) 695-1313

Fax: (713) 695-6039

Payment method
visa, amex, mastercard, discover
Category

Reviews

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JS
J&r S.

03/13/2021

Overall
Expertise
Selection
Service

Ordered a ecm for my 08 dodge ram 3500 for a bad regulator in the ecm. Got here when they said it would. Changed it out in about 20 minutes, everything works great. Would definitely recommend NCP!

JT
Joe T.

08/03/2020

Overall

Ordered pcm from local parts house, after over 2 weeks with no response canceled order. Checked ebay found NPC, made an order. Called them to confirm my order. VERY friendly staff. After answering my question, they had order shipped so fast, the ink on my shipping address was still damp. As stated (plug & play) had my Jeep running 4 days later +30 minutes install. A TOP rated business!!!! At better than 1/2 price of local parts store.

JK
Jim K.

07/29/2015

Overall

I will never do business with this company again!



We were replaceing an automotive computer for a transmission shift concern. We recieved and installed a computer from this company. We had 3 different companies come to program the keys. All 3 companies said the same thing, that the computer would not communicate. The company's response is that we damaged the computer and they would give no refund. The original computer was installed into the vehicle to allow the customer to drive the vehicle while we source another computer.



I should have checked reviews before buying from this company, as they seem to have a pattern of this same complaint.

JT
Jay T.

05/20/2015

Overall

Horrible. they incorrectly flashed a pcm and sent it out when called they blamed us. problem was in the initial flash programming that they had already done. When asked for a little reimbursement was basically told its our problem. customer down almost a week over their mistake

andrestiradoz

03/27/2014

Overall
Always a great deal

Never had a problem and returns are never a problem. *Andres auto electric*

chadcal2

06/18/2013

Overall
only place had the right part

08 Ford Fusion PCM dealer said on back order. NPC had one ready program and had to only input two keys. All for less than 400 $ dealer wanted 850 $ I will continue to use these guys. NPC!

bobjoh

02/11/2012

Overall
ordered from these guys a few,...

ordered from these guys a few, not sure why the negative reviews, every time so far has cured our problem and come preprogrammed, plug and play. saved tons of money over a new dealer computer - thanks npc!

amsauto

02/03/2012

Overall
Company does not offer high qu...

Company does not offer high quality parts. Ordered a computer for a customers car and it came in spray painted and damaged in shipping due to improper packing by NPC. Even though owner could see the damage him self they would not refund my money. We will never do business again. And neither should you!

JC
Jose C.

10/30/2011

Overall
They consistently have parts a...

They consistently have parts available on hand and ship next day air for free!

Details

Phone: (713) 695-6005

Address: 5424 N Shepherd Dr, Houston, TX 77091

Website: https://npcautomotive.com

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