First Choice Screen Printing

I ordered $1200 worth of shirts from this organization. In a place that I asked for a logo, the artist just made up the logo because I forgot to attach it, instead of e-mailing me back in the first place. I do accept responsibility for forgetting to attach the logo and then not noticing the error on that one logo when I approved the design. However, when I tried to ask the designer what happened, and why the logo wasn't as it should, she proceeded to yell at me. I just wanted her to accept part of the blame for the mistake in the shirts, nothing more. They definitely need to work on their communication and customer service skills.