Don McGill Toyota

I bought my my new 2012 Camry XLE from Ken Westbrook at Don McGill Toyota in Houston Texas. This is the 5th car we bought from him. He's great! Wonderful service here at Don McGill.

I purchased my first car from Ken Westbrook at Don McGill Toyota (the Kirkwood exit). I bought a 2012 Toyota Camry SE and ots great! Love the car and Ken's service!!!



Thanks Ken!

I bought my car at Don McGill Toyota on I-10 (Kirkwood exit) Houston, Texas. Salesman Ken Westbrook is the ONLY salesman that I trust to purchase a car. I had a great experience and will bring my daughter in to purchase her vehicle -- a nice new Toyota! Thanks Ken !



Rose Ellis

My boss told me of a guy named Ken Westbrook and told me to check him out before purchasing a car from another dealership. So I called him and from that start he said was... " I'll take care of you" And he did! Not only was he deal was cheaper than another Toyota dealership and also saved us money on Car Insurance (through farmers Insurance) We were original told 160 dollars a month (through another agency) and we got a deal through him for 134 a month. Nice doing business with you!

Ken Westbrook has sold our family about 10 cars through the years. He has always been extremely helpful and informative. It is a pleasure working with a man with such integrity.

I had a pleasurable experience at Don MaGill Totoya Houston, Texas with Ken Westbrook. I would refer all of my friends that would want to buy a toyota to this gentalmen. I love my 2012 Camry SE.

My recent visit at Don Mcgill toyota at Houston, Tx was a very pleasant visit. This is my 10th car from Mr. Ken Westbrook. This is the car I have always wanted. Ken always goes the extra mile to make sure his client is happy even after the sell. I can always count on him for all my toyota needs. Will difintely return for my next purchase.

Our company has bought vehicles from Ken Westbrook at Don McGill Toyotal of Houston Texas for over 10 years. Ken has always taken care of our needs and done a wonderful job for us. We won't purchase a vehicle from anyone else!

I had to replace my car in mid March. Ken Westbrook at Don McGill Toyota Houston Texas sat down and listened to what I needed. He was tireless in in efforts but found the perfect match in the car that I needed. He was professional and thorough in his search. He was involved in the transaction from start to finish and provided full service with courtesy. Thank you. I will return for my next car.

I really appreciate Ken Westbrook of Don McGill Toyota of Houston, TX working with my family on the purchase of our vehicle. He was very professional, courteous, and gave us a great deal on our van.



We would highly recommend Ken to any person looking for a vehicle in the Houston area.

I purchased a new 2012 Camry from Ken Westbrook at Don McGill Toyota in Houston. He was very helpful and he had a lot of patience with me and my choices of colors. He explained all the features from top to bottom. I'm going to tell all my friends to go see Mr. Ken when they are ready to buy a car.

I purchased a 2012 Toyota Avalon Limited at Don McGill Toyota of Houston (I-10/Kirkwood exit) from Ken Westbrook. This car is awesome. I have driven it to San Antonio, Kema and around town and it is everything I was looking for. The salesman, Ken Westbrook, has been most helpful and I am going to have all my friends that are looking for a vehicle to go see him first. This is the place to buy and he is the guy to buy from. Christie Burke

Do not do business with these guys. They charge $199 for some sort of anti-theft protection plate. This fee is not up for debate, and was not disclosed during the price negotiation. You cannot decline it, and I was too tired to argue. The salesman admits it is just a way for Don McGill to make some extra money. Seriously? They stole my shift knob, and floor mats out of my used Lexus I was buying. This was done when they were. MAKING IT READY. I guess that's code for washing and stealing anything they could sell on ebay. They refused to replace the stolen items. This dealership is shady. Seriously.... Do your deal somewhere else. Consider yourself warned!



Update: After speaking with the dealership manager about the stolen shift knob and factory mats, she admits that Don McGill has problems with their make ready team stealing shift knobs, etc.... BUT, she wasn't going to do anything about it. Can you believe that? What a load of crap! Do yourself a favor, and go to another dealership. TRUST ME!!!!

Very Poor Experience Overall .



I had a really poor experience for a simple Oil change at Don Mcgill .

I went to Service Advisor Ma*k .

I asked how much a Mobile 1 Oil change and he quoted 75 dollars ; I told him that I usually pay between 55-60 every time I get a change . He then went on Phone with Service Department to check the price . He came back and agreed to do it at 58 dollars . You expect a service Adviser to know the Price

After waiting for Over 1 Hour ; I was called at the Cashier Counter and they did not provide me anything for the multipoint inspection that comes with Oil change . I talked to the Service adviser again and he said there was nothing to report in the Inspection so they did not provide anything .

This was surely wrong as they did NOT even point out that the Tread depth on one of my rear tires was close to zero .

When I went out to my vehicle and opened the hood to check for fluid levels ; None of my fluids had been topped off ; the Power steering fluid was clearly low . I had to go back in and report that . They took my car in again and added the Fluids .

The attitude of the service Person was as if he did not care at all. I am not Going back there anymore for sure .

I went to the part counter to order parts for my 4runnner. I give the parts person (I was told his name was Keith) year, make, model, engine size, and tranny type. (1988 Toyota 4runner v6 3.0 and automatic) I was looking for a EFI relay, a fuel line, and a coolant hose. Keith first asked me for a part number. I repeated what he said to me what he said a few month earlier which was (We don't give out part numbers) The only number I had was the relay because I had a picture of it in my phone. Keith turns the monitor and said is that it. He was showing me a picture from a 4 cylinder 4runner. I looked at the diagram and told him it's a V6, you are showing me a 4 cylinder. He tells me that it all that comes up under that year 4runner. I said are serious Toyota made thousand of V6 model and you can only find 4 cylinders. I also pointed out that he had vacuum diagram up and not fuel system diagram. He tells me that it does not matter if a line is for vacuum or fuel. At that point I knew I was dealing with someone who sucks at his job. I am an engineer and a car enthusiast, Telling someone that there is no difference between to 2 is a very stupid statement. I went to Sterling McCall Toyota the next day and the place was so busy, the part counter had 8 part person and customer everywhere. I got to the counter and told the clerk what I was looking for. After giving the clerk the necessary information the clerk pulled up the correct diagram up in less than 30 seconds and got the right part. I was amaze. I got the part I needed and out in under 10 minutes. I guest looking at it there one sales person at Don McGill and 8 at Sterling McCall and the follow tell you that the public knows where to get parts. The competency level of the salesperson speak loud and clear. I will near go back to Don McGill. IT JUST A WASTE OF TIME.

Very good compared to other Toyota dealers. I went in, they check my 2 years old camry. without any charges or hassle.

We wanted to by an "ad" new car there, and told them we didn't want all the unnecessary extras. They "agreed". Then when they brought out the paperwork to sign, there was about $1500 more added to the "agreed on" amount. When we saw that we got up and walked it.