Domino's Pizza

This is a DOMINO’s you should avoid ordering from - until employee training problems are corrected. I refused to believe that myself until I had my own personal experiences with them (and I assure you they are NOT GOOD experiences either). My latest instance was one whereby we called to order for DELIVERY at 11:11am, and Javier answered inaudibly, placed me on hold without advising that he intended to do so, then he came back on the phone 2-minutes later to have me repeat my address and order a second time - obviously because he never wrote it down. I advised that if he was too busy, he should consider having another staff member to take my order. At first I didn’t think he deliberately hung up on me. To accommodate him, and also hoping someone more professional (and possibly less busy) would answer this time. I redialed a couple of minutes later, and again Javier answered, and soon as I started my “I would like to order pizza for delivery..”, he realized it was the same voice as before,….click, he hung up on me again. My spouse, now thinking this was an odd transactional exchange dialed the store again, and this time the store phone was picked up and IMMEDIATELY hung up because it was the same calling number that Javier seems to not like very much. At this juncture, we were forced to call a different pizza place. This was a situation where a single employee was empowering himself to set the public persona of a company of whom he is merely an employee. I believe that deciding who DOMINO’s does business with is way ABOVE Javier’s pay grade. I also strongly recommend further training for Javier before he ruins a reputation he couldn’t comprehend (besides, we don’t wish to see that position outsourced overseas too soon) – so please take disciplinary actions ahead of time.

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The food and service is good, they do get a bit confused when you ask for 'no cheese' on your pizza