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        General Info
        Buffaloe Floors and Up is a renovation, flooring and design company trusted by business and home owners in Houston, Austin and El Paso since 1965. Our reputation is built upon our experienced design staff who bring innovation and style to every project – large or small. If you imagine it, we can bring it to life. We have thousands of options on view in our various showrooms and have access to virtually every surface option offered today. We have the expertise to guide your project’s process from concept to completion.
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        BBB Rating
        A+
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        Services/Products
        Carpeting Countertop Installation Flooring
        Payment method
        amex, cash, discover, master card, visa
        Other Link

        website

        Categories
        Hardwood Floors, Carpet & Rug Dealers, Floor Materials, Flooring Contractors, Tile-Contractors & Dealers
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        AM
        Andrew M.

        08/30/2020

        Provided by Superpages
        Overall

        At the carpet manufacturer's recommendation, we went with FLOOR despite their having the highest quote and materials needed of any other quotes we have received. We wanted a quality installation and extra material for area rugs and emergencies.

        The initial installation left some poorly done seams and holes from the stretcher. The installer told us it was his first time to work with this natural wool material, but FLOOR's sales rep later stated that he did have experience with it. So did have prior experience or not? FLOOR did some rework, but the result still has some problems, including a color match difference. FLOOR's owner Michael has now refused to come back out or consider mediation to resolve the problems. The manufacturer twice confirmed that FLOOR ordered less carpet than they charged us for.

        We overpaid on materials, FLOOR took the extra with them to cut area rugs and has not returned it, there are defects still, and we're left with trying to find someone else to correct the problems.

        We recommend you search for another installer.

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        Details

        Phone: (713) 626-9100

        Address: 4305 Richmond Ave Ste A, Houston, TX 77027

        Website: website

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