Buggin-Out Pest Control

First I was very optimistic about getting pest control from bugging out. My neighbors use them so I really felt good about going with them.
Unfortunately I called and was told that I would be contacted the next day from the day I called to set something up. My number wasn’t taken,
My information wasn’t taken ,
It didn’t even feel legit.
Well I waited and waited for a call .
I always have my phone on me and I never received a call . So I call the person again days later.
And they answer the phone and it was very unprofessional.
I told the guy I never received the call and he immediately gets defensive and says He called , he called several times !
Well I never got the call and then get told that I did very rude .
I was in disbelief that someone would be so argumentative about the fact that I never received a call.
He then says well regardless call in the morning and we’ll set something up .
I literally called because I need service and I wouldn’t just make up that I didn’t get call,
Nothing about this was professional.
So I decided I would spend more money for more professional service.