Empire Today

DO NOT USE EMPIRE EVER !!! and I give them NO STARS even though this website won't save your post until you rate them. We have had nothing but problems with our carpet starting 2 weeks after it was installed the quality is aweful and it is falling apart from underneath. Empire has the NERVE to blame us... We have a 25 year warranty on the carpet and the carpet is only a year and they have been nothing but RUDE oh they will replace it IF we pay installation ~ Customer Service is a JOKE! They have no manager that has returned our calls ~ DO NOT USE EMPIRE you will regret it everyday of your life after ... The Belegrins, Walbridge Ohio

Horrible install and customer service. They DO NOT HONOR any of their so called warranties! The product they use is second rate and the installers are rude! I will never use nor recommend this company to anyone!