Advanced Home Care Inc

Staff were unprofessional and downright rude. Sheila scoffed and became argumentative when I asked questions regarding the ONLY cpap machine they had to offer.

Advanced Home Care made an unauthorized deduction of $981.23 from my checking account. The amount of my auto pay is $9.47. Do not at any time give this company your banking information or agree to auto pay. This is not a reputable company to deal with. Trying to reach someone by phone is almost impossible and when you do get through you do not get an informed representative and they refuse to transfer your call to management. My recommendation is stay away - far away - from this company

they double billed me for a transfer bench, for which they got paid and billed about $700 for a wheelchair that costs $140 on Amazon and about $200 with Advanced Home Care themselves! And they call themselves a not-for-profit company! I wonder how much commission they give CarePartners who are conveniently located across the road while processing consumer patients!! when you ask them to justify their charges they refuse to do so in writing. I have learned a new term as a post stroke survivor – "vendor abuse" - there needs to be a registry for this kind of serial behavior

From the first phone call this entire experience was disastrous. I felt completely unimportant. I dealt with Amy in the pharmacy who was fantastic. Autumn was one of the nurses who came to my home and I couldn't have asked for better care. The rest of the people I dealt with were careless and had zero accountability. There were no protocols and each time I spoke with someone I was given a different answer. Thank goodness I only had to deal with them for one week. Needless to say I will never use them again!! Thank goodness I am a young person who was able to deal with all of this instead of an elderly person. Please beware!