Anne Zeifman DVM

My family has brought out animals to Mid Island Animal Hospital for many years. When I recently moved away from the Island, I moved my cat to a vet closer to my house. However, for a family vacation, I brought my cat back to Mid Island to be boarded with my parents' dog so they would stay in the same place. It is this boarding experience that has completely changed my opinion of Mid Island. I came home late at night from my vacation to find a notice taped to the door from the department of health saying that the cat bit someone the day prior and had to be confined due to a rabies concern. Mid Island never called to let my family know what had happened, not even a voicemail. Had I been notified immediately I could have gotten a copy of her rabies vaccine information faxed over immediately from my own vet and avoided an extremely distressing notice on the front door at a time when it was too late at night to get a hold of someone. We called the following morning right when Mid Island opened to find out what happened and express our frustration over not being notified by the office prior to getting a department of health notice. The person was helpful over the phone and gave us the fax number to give to my vet to fax over my cat's rabies vaccination information. However, when we got to Mid Island, my decision to end a relationship with Mid Island was sealed by my interaction with Dr. Mary Raciti. When we got in we immediately inquired that the rabies vaccination fax had been received and this was confirmed by an employee behind the desk. Yet when Dr. Mary Raciti called me back to an exam room to discuss, she began explaining the whole situation and the legalities as if I hadn't already known. She also began to explain a policy that they couldn't accept animals for boarding that were not vaccinated (and this is all when I am coming to pick up the cat). Until I explained we already knew and called this morning and faxed over paperwork, she was clueless that the office already had the vaccination information and spoke to us. I don't understand how Mid Island would not communicate this information between employees. When I expressed that my main concern was that no one called us to let us know what happened to avoid this and fax over information immediately, her answer was "the office manager takes care of that." Not the response I was hoping for, nor an apology. In summary, I trusted Mid Island Animal Hospital with my cat for several days and wasn't informed when there was an incident that required them to report the cat to the department of health, which could have been avoided by a simple phone call and fax. And based on my interaction with Dr. Mary Raciti, Mid Island failed to ensure that my cat was vaccinated before accepting the cat for boarding which is where the issue really stems from. And while my cat is vaccinated, it should have been Mid Island's duty as the experts to get in touch with me to make sure and not put other animals in the facility at risk if it was serious enough for them to contact the department of health over a cat bite to an employee who wasn't wearing any type of protection when dealing with a cat they didn't know well. I will not be returning to Mid Island Animal Hospital and cannot express how disappointed I am in them.

Dr. Kornett opened his doors to me after the office was already closed - and the other vet office in town refused me - when my teacup poodle went into hypoglycemic shock. He treated her and we went home that night knowing not only was our dog lucky we'd found this vet, she would go on to receive top notch care from him and all the vets who work for him at Mid Island Animal Hospital. We've been going here for 9 years, with two dogs (one who had to be put to sleep in his 18th year of life) and we've encountered nothing short of exceptional, caring service from Dr. Kornett and staff. Even the front desk seems to care about your pet like it's their own! I joke to my husband 'I wish Dr. Kornett could be my primary care physician!' He'd make a wonderful people doctor. And he makes one heck of an animal doctor. I can't say enough good things about this guy. He's first class in every way. Like someone said above, a true gentleman and one who deeply cares for his patients and their 'parents'.

Dr. Kornet and his staff are wonderful. They treat their patients and owners with spcecial care and amazing kindness. He has treated all my animals for the last 30 years. I have complete trust and admiration for him. No animal could have better care. He has just saved my 7 year old dachshund's life. Her spleen had ruptured and she needed emergency surgery. She is doing great! I will be forever grateful. Barbara Haber and Sadie

I second the review of Dr. Mitchell Kornet. I call him "the peditrician" because he treats each pet like a child and each pet owner like a parent....a true kind, gentle touch. He is knowledgeable and always makes time for his clients - and never makes us feel like we are bothering him or that he is too busy to talk. A true class act!

DR. MITCHELL KORNETT, THE FINEST ,KINDEST GENTLMAN I HAVE EVER MET. HIS GENUINE LOVE FOR THE GREYHOUND IS HEATRWARMING. DEEPLY GREATFULL,HE SAVED MY OCTANE'S LIFE. IF YOU ARE IN NEED OF A VET. WHO KNOWS THIS BREED,PLEASE CONTACT DR. KORNETT, YOU WILL NOT BE DISAPPOINTED. HE IS A VERY SPECIAL MAN. I HAVE THE BEST DR. ANY GREYHOUND COULD EVER WANT!!