Renaissance Pools & Spas

In all of our years of doing business with people,our first day of doing business with this company seemed wonderful t! The owner and his daughter were very kind on our first visit. They seemed to be extremely knowledgeable and pleasant to work with. When we called and told them we wanted to meet with them, they were more than willing to work with us after hours and gave us all the time we needed to educated about their pools and spas. They have many years of knowledge however do your due diligence on the company before signing ANY documents.

The worst service I have ever had with this family company. Do not buy from this company. You will save your self from a heart attack 3 1/2 months later and still don't have pool permit. The summer is almost gone and job still not done.

I purchased a spa jacuzzi and asked for delivery on a specific date because I was having renovations done so timing was very important. Renaissance failed to deliver and after trying to chase them down for delivery they came 2 days later. Because of the delay and construction in my yard they had to leave my spa in the driveway and now I had to arrange my own moving of my spa to the backyard. The lady at the office on top of that gave attitude like it was my problem. Poor customer service!

We first purchased a small pool 6 years ago. The entire experience was wonderful. We eventually outgrew that pool and returned to Renaissance where Jim bought the old pool back from us and we bought another pool 4 times the size . Everyone in that company is an outstanding worker. They showed up when promised, did awesome work, and finished our pool in record time. They are the only pool company that I would ever deal with. The pool is magnificent along with the decking.