Nassau Furniture

The staff is friendly and the prices are very good. They usually have a sale running which is nice. I've been there several times.

excellent service. We almost bought the whole house furniture from Nassau Furniture and it was up to our expectations. Special thanks to Daniel He was very helpful since the very beginning and even after the purchase.

you have to go to nassau furniture ,i was looking for a bedroom set for a good deal and good quality at the same time ,and let me tell you donna was great and very helpful .she gave me the best prize and the best deal i ever got in my life .

in 5 day's i got my set and i am very happy .

thank you donna you are the best .

My name is lisa and i just move to long island ,and i needed furniture i found nassau furniture ,when i came in to the store the sale staff was very nice and knowledgeable about the item i was looking for ,after waiting for 2 long week's it finally came in ,long wait but that was ok because they kept me informed .unfortunately my sofa was damage and i was very mad about theat !!!!!

but after talking to then on the phone then help me out and fix the problem promptly ,in a few day's a service guy come by and took good care of me and now i am very happy .



thank you Al and danny for all your help

my name is markb ,and i love my experience with nassau furniture,they show great knowledge in furniture,and they sell stuff was very polite ,i had to wait for my furniture for 2 weeks but at the end it come in perfect condition and i was very happy with then .

the most important thing that they call me a let me know what is going on with my furniture.

and i will be coming back for more furniture.

thank you nassau furniture .

I receive the best of the best service here every time I buy a new piece of furniture!

WHAT AN ABSOLUTE NIGHTMARE. I would give them 0 stars if I could. I'm writing a really detailed post just to show that a person literally cannot make all this stuff up. And the 'Positive' reviews on the bottom must be fake reviews because there is NO way so many of us can have the same horrible experience.

FIRST DAY - Walked in and selected a bedroom set - Donna said she could have the furniture available in 4 days and I thought wow! that's perfect let's order. Ordered the bed frame and dresser first week of June and PAID IN FULL as they requested.

DELIVERY SCHEDULE - Called Donna on June 20th asking when I could expect the furniture as it was scheduled to come in on the 22nd and her reply was "oh we didn't order it yet - you didn't confirm that you wanted the bedroom set" - [I paid in full.. if that's not confirmation I'm not sure what is.] She then continued by saying they only had the bed frame and the dresser would arrive separately.

DELIVERY #1 - Two young thugs show up with white tanks and saggy pants in the most sketchiest brown van without any tools to assemble the furniture. After using my tools to assemble, they took the boxes out and instead of taking the boxes with them, proceeded to leave the entire box WIDE open on the side of the house causing cardboard and foam pieces to be strewn ALL OVER the street.

THE BED FRAME - After the thugs left, we realized there was no board to hold the mattress up, so I thought ok - we have a second delivery coming up, we'll ask for them to send the board then. Called Donna up and she said we never ordered it. Well yes, if you did your job correctly and told me I need to get a board, I would pay for it - I requested to speak to a supervisor to report this mess so far and her reply to me was "He's a Jew he only comes in certain hours." Fine - what time DOES he come in so I CAN speak to him - she would not tell me nor give me a clear answer. I finally got in touch with him and he was the most rudest, disrepsectful, obnoxious man I have ever dealt with.

THE DRESSER - I spoke to Donna / Alan over 6 times because they could not figure out WHERE the dresser was. Everytime i called them to ask them a potential delivery date, either Donna or Alan would say "mmm maybe Monday, possibly Tuesday.. well just to be sure maybe Wednesday" It's hard enough to take random days off of work, but its even harder to take one day off and then switch it because Nassau Furniture couldn't get their act together. Fine - Tuesday rolls around, and when I call to find out what time frame I should aim to be home, Donna said "oh.. I don't think it's going to come tomorrow - it'll be here next week." I got a phone call that same night, and she said they were delivering my furniture -- at which point I had to call my manager and request to switch my day AGAIN.

DELIVERY #2 - I finally received my bed frame and 'bunkie board' and completed my order an entire Month after they promised.

This establishment needs to go out of business ASAP. I'd rather spend an extra $100-200 bucks then deal with any person from this store every again.

This was my first shopping experience with Nassau Furniture and I really enjoyed viewing the different styles and designs and even after going back to other sites I then returned to Nassau Furniture to make my purchase. Here I found the better deal and even free shipping. So far I am very happy. Sincerely, Jonathan

Really great selection and great prices. I was furnishing my whole apartment and I found everything I needed at the right price. Everything came on time except a rug that was delayed a week but, they gladly delivered it to my home once it came.

Overall all great place to shop,

DO NOT DO BUSINESS! ZERO STARS



Delivered a sofa with no legs. Delivery guys called Al on the spot. He ensured us they would come to our house by Friday via UPS. Despite paying a 100.00 set up fee we would have to put the legs on ourselves. Come Tuesday, no legs. I called Al he had no clue who I was and no record of our order so I had to fax over our receipt. He tried to convince us the sofa was a "modern, legless sofa." Eventually he agreed to deliver the legs the following Friday. Legs never came and he stopped returning my calls and the sale girls, once again "have no record of my purchase." Filed a complaint with BBB but they never responded so I had to dish out another 100.00 for legs.