Mark Of Elegance

Working with Mark of Elegance this past weekend for my wedding was AMAZING! The driver was polite and arrived on time, the bar in the limousine was stocked with goodies and the services was very professional! Thank you Mark of Elegance for your excellent services and I look forward to working with you guys again!

OK, I am not normally a complainer but I was in the wedding party and I was asked to do this. That said, where it me I would be livid. The bridal party picked out the Limo they wanted, a decked out 2013 Limo, which they paid extra for and according to the bride, was assured they had two of the same limo so there would be no wedding day surpises. They showed up to pick up the groomsman in a beat up 2000 limo THAT WAS NOT CLEANED OUT FORM THE NIGHT BEFORE! The driver was an poor senior citizen who had no idea. He called. The excuse was their limo had been wrecked the night before. They had two? They've got phones? No warning. No call the night before or even in the morning. Just a crap dirty limo at the hotel. The limo did not have room (unlike the one chosen) for the entire bridal party from the church to the reception. To boot driver, was elderly was thrown under the bus. I honestly believe they sent this gentleman knowing that no one would yell at a man in his late 60's or 70's. Shameful. He picked up the groomsman and took us to the wedding. THEN was told not get the girls until we paid him his share. Eventually, he went to get the bride but imagine what she thought getting into a dirty Limo. It was not the driver's fault, he was the messenger but what lousy service. I don't believer this was and accidnet. I think they double booked but they at least could have told the old man the crap limo was dirty so he could clean it. There were winie and soda stains on the white fixures and wrappers and garbage in the old smaller limo. DO NOT USE THEM.

Driver was courteous and arrived early for our departure. The party Bus was clean and FULLY stocked!!!!! Nothing more I could ask for....BUT the ladies loved the fact that the party Bus had a CLEAN restroom on it....I guess the guys liked it too, because we didnt have to make any stops!!!! A+++++